Service Center

Real Reviews From Verified Customers

Alisa B.
5 out of 5
10/23/2024
Friendly and great work
Alicia C.
5 out of 5
10/23/2024
Always great service.
Anthony G.
4 out of 5
10/23/2024
Love Buchanon Toyota
Patricia M.
5 out of 5
10/22/2024
Appreciate the car wash
Nancy H.
5 out of 5
10/22/2024
I always get great service when I bring my car in!!
Roy H.
1 out of 5
10/22/2024
Took to long an hour and a half for an oil change
Scott M.
4 out of 5
10/20/2024
FRIDAY 8PM. We are hours from home, heading on a recreational weekend to Canaan Valley, WV. We are at a traffic light in Buckhannon WV. Our battery is dying and our Tacoma is shutting down. We are next to Buckhannon TOYOTA (that is closed) but a salesman (Gary Owens) is making final transfer of a new truck to a new owner. My truck shuts completely down and Gary steps into action. He finds a place to park, gets us a hotel room and helps us unload. He stores our new e-bikes, texts us the next morning to let us know the truck is in a bay and he comes and picks us up. A couple of hours later, we’ve got a new alternator and is back on the road. Gary and the Buckhannon Toyota team go the extra mile to serve the customer!
Melanie B.
2 out of 5
10/18/2024
The mechanic working on my vehicle sent me an update and recommended that my tires be replaced. Toyota had performed an alignment 5000 miles on the last service and the tread was reported to be 5. Now it was reported that two tires were down to 2 and I needed new tires. Alicia discussed it with me and she took it upon herself to go check the tread on the tires. She reported that the tread was at 4 not 2. Disappointed. I think someone was trying to pressure me to purchase new tires.
Christopher C.
4 out of 5
10/18/2024
Short and simple
Joseph B.
5 out of 5
10/18/2024
Very polite knowledgeable young lady
David G.
5 out of 5
10/18/2024
Thanks
David B.
4 out of 5
10/18/2024
Alicia was very nice and helped me with a coupon to reduce my bill. That was a very nice gesture. I appreciated that very much. That is how you do business, treat your customers well and be helpful.
Deborah S.
4 out of 5
10/17/2024
Thank you for your service everyone Very nice friendly staff and great service!!
Scott M.
4 out of 5
10/17/2024
Very nice and helpful. Everyone spoke to us and nice to have vehicle washed.
Evon T.
5 out of 5
10/17/2024
Always happy with my service at Buckhannon Toyota. Excellent people to deal with. AWESOME Service and completed quickly!
David G.
4 out of 5
10/17/2024
I would reccomend this dealership to snyone
Johnette R.
4 out of 5
10/16/2024
Great customer care upon arrival
Jerrell L.
5 out of 5
10/15/2024
Thx, appreciate it
Thomas F.
5 out of 5
10/15/2024
Happy with your service
Dawn M.
5 out of 5
10/15/2024
Scheduled all my service needs with Christian. Thanks

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