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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1217 reviews 71%
4 star 302 reviews 18%
3 star 34 reviews 2%
2 star 65 reviews 4%
1 star 86 reviews 5%
Review Us
Richard T.
5 out of 5
1/24/2025
Exceptional service and very courteous. Asked if there was anything else he could do for me, made my service an enjoyable experience.
Eric G.
5 out of 5
1/24/2025
They did good job Iwas happy with there service.
Dewey B.
5 out of 5
1/24/2025
Everyone was courteous and professional. They resolved my issue quickly. Greatly appreciated
Tara T.
1 out of 5
1/23/2025
When she called to set up appointment, mentioned overhead light not working and needs checked. She said she would put it down. Picked up my vehicle, light still doesn’t work. The printed out work order that was completed for the visit has no mention regarding the light.
Henry B.
5 out of 5
1/23/2025
Very friendly and kept me informed about work being preformed on my vehicle
Joe W.
5 out of 5
1/22/2025
Very good service
Jack H.
4 out of 5
1/22/2025
Christian and Tina went out of their way to help us after we broke down on the interstate on our way for my wife's eye surgery in Morgantown. Best service and courtesy that we have ever had. They helped us obtain a rental since we were from Charleston. They ordered our parts and repaired our car quickly. Received text communication s every step of the repair. Very impressed with every facet of Buckhannon Toyota especially our experience with Christian in Service and Tina in Parts. Thank you all so much
Roxanne L.
5 out of 5
1/21/2025
Michael is such a kind young man. He is very patient with his customers.
Mike A.
5 out of 5
1/19/2025
Great job, great service
Seneca W.
5 out of 5
1/18/2025
Very thorough and helpful! Attentive to all questions and concerns.
Amiee S.
4 out of 5
1/18/2025
Alicia was quick to respond to any of my questions. Very pleasant to talk to
Della T.
4 out of 5
1/18/2025
A great experience considering there were additional services I added. Much appreciated.
Eddie M.
5 out of 5
1/18/2025
Great people that work there.
Merle W.
5 out of 5
1/17/2025
Great people
Carrie L.
5 out of 5
1/17/2025
I love the technology of showing pictures and videos. There is a lot of garages that take advantage of women and I appreciate your technology,honesty and kindness every time I am at Buckhannon Toyota.
Greg W.
5 out of 5
1/16/2025
Thank you
James S.
5 out of 5
1/16/2025
Everything was great.
Danny U.
5 out of 5
1/16/2025
Was great to deal with
Duane S.
3 out of 5
1/16/2025
I was wondering if the 5,000 mile service was for an oil change and tire rotation or just tire rotation? On the receipt it had printed out 5K synthetic so I guess it was an oil change too??
David F.
5 out of 5
1/15/2025
Very satisfied. Geat job

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