I was very satisfied with Alyssa. She answered all of my questions and took the time to explain how to operate the loaner vehicle. Excellent customer service ????
Great service. Thank you.
Helen was truly an outstanding Service Technician ??. She was professional, friendly and an expertise in her field. My service appoint was on Friday, February 28th @ 7:00 AM and she was already greeting me with a smile and a good morning. The maintenance went well except for 1 problem ( a large construction nail was located in my front tire which caused the tire indicator light to come on. Helen showed me the picture on her laptop. Then a new tire was ordered. Helen kept me informed of the maintenance progress. Thank you Helen for making my day and for your courteous positive and awesome “Service with a SMILE” Sincerely, Rachel J
Thank you, Miguel. Very personable, great customer service.
George is a great service provider. He help with our issues and did a great job escalating the problem.
Thanks George
Everyone was great especially Daniel who brought my car to me. The Best
George is very professional and proactive in handling his clients. Because of him, this specific experience at Crown Lexus was exceptional.
Always satisfied with Helen services, good customer service
Great customer service, always greeting clients and making sure the car needs are being taken care of.
Christian was professional and personable. You would be lucky to have 20 guys like him. With all your text messages, you keep the owner informed. Very easy dealing with Crown Lexus. I bought my GS 350 from Newport Beach Lexus. Did not like that experience at all !!! Good job Crown. Keep up the good work.
I have excellent service when I come in or call Alfred is so attentive to all my needs. He makes sure I’m completely satisfied! Thank you Alfred for being there for me. Blessings Crown Lexus
10/10!
Mike was very professional and a great example of how customer service should be!
Great service! Mark is the guy to have on your team. He is definitely an asset to the company. Happy to work with him always.
Tony was an outstanding service advisor. I highly recommend Tony because of his clear and precise recommendations for my care. And he is extremely knowledgeable and polite.
Nice guy. Very attentive.
Alyssa was phenomenal! She was timely, kept me informed and helped me find a solution to having the recall issues on my car fixed. I am extremely grateful for the service and professional behavior she exhibited. Thank you to Alyssa!
Patti Campbell
What professionalism! Frank Sepulveda did an amazing job guiding me through my recent visit. A individual that you can really trust. Once I sat at his desk I knew I would be taken care of. Exceptional service, give this man a raise!
Mark was courteous and professional and took care of all my concerns.
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