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Real Reviews From Verified Customers

Service Center Review Summary

5 star 346 reviews 71%
4 star 102 reviews 21%
3 star 8 reviews 2%
2 star 17 reviews 3%
1 star 17 reviews 3%
Review Us
Philip R.
5 out of 5
1/19/2023
Paul explained everything well and the service was completed as promised
Lisa F.
5 out of 5
1/18/2023
Paul was extremely helpful!! He was very professional and went above and beyond. He even helped me secure my seat covers that I was having a problem with. Very well done
Emily S.
5 out of 5
1/18/2023
Excellent service.
Ranganathan P.
5 out of 5
1/18/2023
Excellent service
Daniel S.
5 out of 5
1/17/2023
Excellent customer service
Tara V.
5 out of 5
1/17/2023
The staff is awesome here!!!
Elizabeth W.
5 out of 5
1/17/2023
In time, friendly, helpful, thorough. Great!
Mohamed N.
5 out of 5
1/16/2023
great work by Eric
Patricia J.
5 out of 5
1/15/2023
Everyone in the Service Dept. has always been very polite and courteous. John was a pleasure to deal with this past week. Most of my visits over the past 7 years have been handled with Garrett… he is just the best. Thank you. Pat Jamros
Ronald W.
5 out of 5
1/15/2023
Eric was very helpful.
William H.
5 out of 5
1/15/2023
Thanks
Heather B.
5 out of 5
1/15/2023
Paul was very helpful and communicated everything clearly. I’m grateful to have worked with him!
Derek M.
5 out of 5
1/15/2023
Good service, very friendly knowledgeable staff.
Justin W.
4 out of 5
1/15/2023
Everything was clearly explained and timing was accurate. Paul expressed clear and positive customer service. For all the experience was positive
Leah M.
5 out of 5
1/15/2023
Always great service
Michael L.
4 out of 5
1/14/2023
Post delivery work including install of the splash guards and trunk liner as well as inspection was accomplished timely with no issues.
Daniel G.
5 out of 5
1/14/2023
Rebekah is an example of why I love Boch Honda West for vehicle services. She welcomes me like her only customer and ensures that I am kept updated every step of the service. She never rushes through any part of our interactions which makes me feel like her most important customer. It also doesn't hurt that she is beautiful and intelligent.
Ralph N.
1 out of 5
1/14/2023
My invoice included an erroneous $110 charge which was removed. The driver seat had grease marks on it, which necessitated bringing the car back in the shop. Sam Oliver did voluntarily get involved which was appreciated.
Nancy M.
4 out of 5
1/14/2023
Very happy - car ready early. Everything I discussed other Garrett was checked- car dashboard etc returned and it had been all been wiped clean & dust free. Thank you Garrett and Boch Honda West mechanic and personnel - great job! Everyone I encountered friendly & personable.
Craig C.
5 out of 5
1/14/2023
Garrett was absolutely amazing and got everything done very fast. Very professional and I give credit to the entire team.

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