William Rich was highly polite, attentive, professional from the beginning. In addition, he explained all of the information regarding my vehicle in a very clear and straightforward manner. I would definitely utilize his services again at Boch Honda.
Honda gives a checklist of the car being serviced, and it’s not accurate. My car suddenly has a clutch that was checked that it’s not had before? My spare tire was checked, when nothing was moved in the rear compartment? Tires were inflated to 35 psi when the front are only supposed to be 32 psi. Per the manufacture’s marking right inside the door. The service person is ultimately responsible for the tech team, and the information is false.
Find the problem and give right Ana’s
Rebekah provided excellent service, worked to meet my needs, made good suggestions and kept in contact with me about service status and shuttle driver time to reach me.
It was a slow process, but now understand it can take time to diagnose. Looking forward to getting the part installed.
John has always been a great service advisor. He provides the best service of any dealer I have been to.
John was extremely helpful and went above and beyond to help me out of a tight situation with needing to get my car fixed last minute before a big trip. He was communicative and kind. One of the best mechanics I’ve ever had work on my car. Thank you John.
Eric was extremely helpful. I appreciated his honesty and thoughtfulness.
I had a bad experience there in 2021 and Eric salvaged that by being very present and thorough!
Appreciate the understanding on issues from prior visits that were handled without issue
Thorough, helpful, informative.
Amanda was professional, complete, and very pleasant. Your service staff replaced the rear brake light that I didn't even know was out and my worn out windshield wipers.
Glad to see a competent female service representative in a male dominated industry.
Amanda was great,made the whole experience quick and easy. Thank You !
I’ve been satisfied for years but today was awful. I’ll never ever come back
I wait to many day for get the car and never been ready I lost my time
They ordered the wrong part for my vehicle, which will require an additional visit.
Eric greated me with a smile on his face and treated me as his family. Very pleasant gentleman.
Service was great. Eric kept us informed regarding the repair. All the Service people were very pleasant.
Rebekah is a rock star! Smart and sensible and willing to try everything to find the solution, all while keeping the customer's need as paramount!
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