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Real Reviews From Verified Customers

Service Center Review Summary

5 star 346 reviews 71%
4 star 102 reviews 21%
3 star 8 reviews 2%
2 star 17 reviews 3%
1 star 17 reviews 3%
Review Us
James W.
5 out of 5
1/3/2023
William Rich was highly polite, attentive, professional from the beginning. In addition, he explained all of the information regarding my vehicle in a very clear and straightforward manner. I would definitely utilize his services again at Boch Honda.
Sandra M.
1 out of 5
1/3/2023
Honda gives a checklist of the car being serviced, and it’s not accurate. My car suddenly has a clutch that was checked that it’s not had before? My spare tire was checked, when nothing was moved in the rear compartment? Tires were inflated to 35 psi when the front are only supposed to be 32 psi. Per the manufacture’s marking right inside the door. The service person is ultimately responsible for the tech team, and the information is false.
Shashikant P.
4 out of 5
1/3/2023
Find the problem and give right Ana’s
Bruce M.
4 out of 5
1/3/2023
Rebekah provided excellent service, worked to meet my needs, made good suggestions and kept in contact with me about service status and shuttle driver time to reach me.
Joan A.
3 out of 5
12/31/2022
It was a slow process, but now understand it can take time to diagnose. Looking forward to getting the part installed.
Jeffrey H.
5 out of 5
12/31/2022
John has always been a great service advisor. He provides the best service of any dealer I have been to.
Rebecca M.
4 out of 5
12/31/2022
John was extremely helpful and went above and beyond to help me out of a tight situation with needing to get my car fixed last minute before a big trip. He was communicative and kind. One of the best mechanics I’ve ever had work on my car. Thank you John.
Aileen D.
5 out of 5
12/31/2022
Eric was extremely helpful. I appreciated his honesty and thoughtfulness. I had a bad experience there in 2021 and Eric salvaged that by being very present and thorough!
Katherine K.
4 out of 5
12/31/2022
Appreciate the understanding on issues from prior visits that were handled without issue
Stephen S.
5 out of 5
12/31/2022
Thorough, helpful, informative.
Susan E.
4 out of 5
12/31/2022
Amanda was professional, complete, and very pleasant. Your service staff replaced the rear brake light that I didn't even know was out and my worn out windshield wipers. Glad to see a competent female service representative in a male dominated industry.
Elizabeth B.
5 out of 5
12/31/2022
Amanda was great,made the whole experience quick and easy. Thank You !
Katy A.
5 out of 5
12/31/2022
Eric was awesome.
Jean B.
2 out of 5
12/31/2022
I’ve been satisfied for years but today was awful. I’ll never ever come back
Dahian B.
1 out of 5
12/31/2022
I wait to many day for get the car and never been ready I lost my time
Matthew C.
1 out of 5
12/31/2022
They ordered the wrong part for my vehicle, which will require an additional visit.
Edrina M.
5 out of 5
12/30/2022
Eric greated me with a smile on his face and treated me as his family. Very pleasant gentleman.
Maria P.
5 out of 5
12/30/2022
Service was great. Eric kept us informed regarding the repair. All the Service people were very pleasant.
Wendy W.
5 out of 5
12/30/2022
Rebekah is a rock star! Smart and sensible and willing to try everything to find the solution, all while keeping the customer's need as paramount!
Alisa W.
5 out of 5
12/30/2022
Thank you very much!

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