Service Center

Real Reviews From Verified Customers

Jenna L.
5 out of 5
3/8/2025
My service was very fast which was great!
Peter H.
4 out of 5
3/8/2025
Service was out standing!
Michelle B.
2 out of 5
3/8/2025
We are not satisfied at all- we know we are being misled and lied to. We are highly considering our need to hire an attorney. When we worked with Jessica, everything was fine and we trusted her. As soon as we started communicating with Rich- all our red flags went off and now he’s lying to us and not fixing the issues. We are very upset
Erik P.
5 out of 5
3/8/2025
Jacob ROCKS. Somehow someone there missed placing my appointment down. I took time off work! Jason hooked me up! Not only did he get me in but my wait time seemed shorter than usual? NICE! Good answers to my questions as well. Jason= 5 stars
Shelley M.
4 out of 5
3/8/2025
The employees at Toyota of Puyallup are top notch IMO. Jessica was super friendly in our interaction today. It is obvious to me that there is an expectation from owners/management in the way customers are treated at this dealership. It was refreshing to witness the excellent customer service throughout the Service Department as I was waiting for my vehicle today. Great Job!
Edward H.
4 out of 5
3/8/2025
Outstanding service from the minute I walked in the door until I walked out the door Jacob was very knowledgeable and kept me informed on what needed to be done very pleased with everything
Kristopher R.
5 out of 5
3/8/2025
Friendly and and quick service.
Caryl B.
5 out of 5
3/7/2025
I am always impressed with the staff’s help. Thank you.
Terrance H.
5 out of 5
3/7/2025
Very pleased
Jaime Q.
5 out of 5
3/7/2025
It was the best I ever had in the in the twenty some I've been going there.I was blessed. Thank ???? You all.
Terry C.
3 out of 5
3/7/2025
Excellent professional courteous service. Highly recommend.
Joel O.
5 out of 5
3/7/2025
N/a
Evelyn D.
5 out of 5
3/7/2025
Fast and friendly service. Jessica is great.
Erma K.
5 out of 5
3/7/2025
Great experience, great customer service
Michael S.
1 out of 5
3/7/2025
When i called to schedule i mentioned an issue i had with the automatic volume control on the radio! When I arrived for service I was told there was no mention of that and it would require a different appointment! Not acceptable! I was told it would be taken care of when I visited!
Roberta R.
4 out of 5
3/7/2025
Nicolás Galletti was thorough and easy to work with. He kept me informed throughout the the process. He shows Toyota off in the best light and I can tell the company is lucky to have someone like him that focuses on customer service
Heather B.
5 out of 5
3/7/2025
Great customer service
Patricia M.
5 out of 5
3/7/2025
Thanks to your entire team for being so professional and nice! Truest nice people! Very pleasant experience! Thank you!
Gabriel F.
4 out of 5
3/7/2025
Service was late, got in at my appointment time, was told that 2 racks broked that was the delaye
Bradford S.
5 out of 5
3/7/2025
I’ve purchased two cars here. Haven’t had service done anywhere else for 24 years. Does that give you the picture?

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