Toyota of Puyallup Auto Repair Service

Kennedy was very helpful and nice. She explained it all to me. Thank you

Very professional, informative and helpful.

Great service. Thank you

Very satisfied with the service I received for my vehicle.

Thank you

The service was outstanding. please keep upthe great work

Jess was a pleasure to work with.

Bret was very professional, knowledgeable and efficient. We appreciated his service and clear communication. Will definitely return to this dealership due to the service we received from Bret and the service department as a whole.

The staff is attentive, patient and thoughtful

Service was done in a timely manner. Details of service were explained

Great customer service!!

On time and information was provided

Excellent

Jessica listened to me and helped me solve my situation.

Jess was great! Very personable and professional.

Thank you for your quick service on the vehicle I purchased from you! Thus vehicle is so clean and the previous owners obviously took great care of it.

My truck has some sort of interior water leak and they were not able to work on that issue because it’s too cold outside. I was willing to leave it for 3 days but they said the weather didn’t allow for it. I am concerned about further damage until it can be brought back to the shop

I just purchased this TOYOTA CERTIFIED 2021 hylander hybrid and after an only a couple of highway drives getting up to 60-65 mph it was out of balance and uncomfortable to drive. The wheels were out of balance, shouldn't this have been corrected in your multi point inspection before you sold me the car? While your team in service are professional and polite they agreed, along with you finance department that this should have been taken care of before I bought it. I would like to speak to a manager or Tyra, who I left a message for yesterday to talk about this, and the added extended warranty that I was urged to purchase, which now after asking to take a look at what they showed us and not getting that opportunity yesterday, I'm feeling like a bit of bait and switch went on here when I first got the car. Steve - ****-****-xxxx

Andrea is a top notch service advisor. She understands that we are going on a trip and made the necessary arrangements to get my vehicle serviced on time. Thank you very much for finding the leaky water pump. Better here than on the road.

Great first time there and they were all great.