Yes and no. Cindy was great, it just took 6 days to get results. Oil change, tire rotation. Wiper pump gone bad, and a rattle under the chassis. 6 days later the results were outstanding. Sounds like staffing problems and parts availability. But service was good.
Worst experience I’ve had , very unprofessional service and customer experience.
First of all when I called about the vehicle I was transferred to service and stayed on line until it hangs up on me . Then then next time I did talked to someone which was on the 29th may I was told that it’s the wiring harness after being told it was the ficm at first so I said fine thinking they would go ahead and fix it today I called and was told that I had told them I would take it somewhere else and I never said that and also today I told them about the front end tires are doing the same way as before being fixed twice at your dealership and if you look I have used the dealership for many years but lately I am not liking it just to be honest
She is always friendly and very knowledgeable.
This has been my Ford dealer for many years. I am totally satisfied with the curteous service I always get there.
Every thing here still runs very smoothly. Change of ownership hasn’t hurt. A++
They did a good job getting me in and out Mrs.Bailey was very nice and Professional
Thank you for your help in getting my truck fixed.
Cindy Bailey did a very good job at helping me with my vehicle.she is a nice and caring person.
I felt like if you have your tires rotated the air pressure would be checked, however it wasn’t!
I can never complain about anything always good service and very helpful
Very pleased with service !!!
Another positive experience with the service team at your dealership! Cindy was polite and friendly and Brian, the service manager, was great!
Appointment was scheduled timely. Service associates were friendly.
Very helpful and understanding team
Making an appointment was easy , the staff were knowledgeable and helpful. Respectful, the remodeling of the facility brings in more light and feels inviting.
You guys always do a good job and Cindy is a very nice lady and does a great job
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