Everything was fine-I was completely satisfied.
Denise was great and very hospitable
Grateful that Haley has been able to provide quick appointments and provide excellent care for my vehicle.
Denise was super helpful, friendly and a pleasure to work with.
Clayton was very professional with keeping me up to date with the work being done, along with the cost.
Haley is extremely knowledgeable, very helpful, provides excellent communication, courteous, actively listens and addresses all concerns in a timely manner. KIA of Elk Grove is very fortunate to have such an outstanding person as part of their service team.
Denise is always a pleasure to work with.
Appreciate Ryan's professionalism. Job well done,!
Haley went out of her way & made sure my concerns with my Kia app regarding my warning light were checked out by the mechanic b4 picking up my car. She answered all my questions. She is always courteous and has great customer service. I am satisfied with her service! Thank you Haley!
Denise provides great service, as do your mechanics.
Clayton was polite helpful and he did what he'd said he would. The frustrating part of the experience was seeing up the appointment, I was transferred 4 times and it took 45 min. That is ridiculous, had this not been a recall I would have gone elsewhere for the service.
Ryan is very helpful and very nice person I only know him for couple of years but when I go and get servicing done for my vehicle he always try to help me out and make sure tech did excellent job.i always feel welcome when I see him on his desk. So please who ever get this message please let him know i really appreciate you thanks everything you do Ryan thanks once more.
Denise was very professional and knowledgeable concerning what was needed that day and in the future. A very pleasant and helpful attitude. Looking forward to having her assist again.
The instructions were not always clear between the service staff and myself. The results were very good. I like the car wash after my maintenance work was completed.
Did great! Very kind and quick.
Friendly & professional service
The service took 3 hours so next time I will drop off my car instead of waiting.
Horrible service over all customers service is the worst!
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