Love Eduardo’s enthusiasm!
Love that car was serviced in under an hour!
Appreciate the car wash!
Thank you!
Anastasia had great customer service and she answered all my questions. I also want to thank the staff that worked on my recall. 10/10
Excelente trabajo y en menos de lo esperado muchas gracias
Honestly very dissatisfied. There is never a manager to speak to. Window trims fell off my car and they are so backed up to receive. Asked for my tire to get checked when getting recalls done on vehicle because psi was low was told the tire was completely fine nothing was seen on tire took the car else where and there was a huge screw in the tire I cannot understand how they weren’t able to see such a huge screw and send me home with the psi still low. Super annoyed.
The service advisor took care of our repairs right away and provided excellent customer service to us. Thank you so much!
Eduardo was very easy to talk to and made my experience at the Visalia location great! They were fast and communicative, which I appreciated!
Excellent service was finished sooner than expected
Eduardo was wonderful! He was so helpful and kept me in the loop throughout the whole day.
A speedy service call, and the hospitality was perfect
With all due respect, we felt as though the clerical worker was not giving us her best work ethic, we felt neglected and practically brushed off. People who are coming in with problems should be addressed with solutions, and ultimately we did not get that from her. Along with, we were never told and she never specified the oil change was gonna take all day, she told us that people with appointments were to be pushed to the front of the line and that our service would be about 2 hours, she had also offered to wash the car which she mentioned would take 30 minutes but I was in a rush, so I had obviously said no. All in all, we were not very satisfied.
The staff was great & Eduardo worked me in as quick as possible. Awesome customer service
Thank you for taking the time to listen to ALL my concerns. Your team was excellent at addressing all of my concerns and I never felt like an inconvenience. When I received my vehicle back she was looking great and I immediately noticed she was driving better. I feel safer driving now that you serviced my EV with care. Previously I would take my car to your sister dealership and I didn't feel like I was receiving quality service. Actually I felt like I was rushed thru my vehicle concerns. I look forward to receiving your survey. Thank you again for the great customer service and great attention to my EV. I love my vehicle and I appreciate you taking great care of her.
I was beyond satisfied with my service. Such respectful and fast service
Eduardo went beyond helping. My ride to pick up my car had low tire pressure and Eduardo,aired up her tires even though it was close to closing. I appreciated his extra effort to service my car without an,appointment and return it to me quickly
Many thanks to Anastasia and the rest of the group for making my recall experience a pleasant one. Still loving my Telluride!
Professional, courteous, and quick! I love this service center.
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