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Real Reviews From Verified Customers

Service Center Review Summary

5 star 736 reviews 71%
4 star 183 reviews 18%
3 star 23 reviews 2%
2 star 47 reviews 5%
1 star 53 reviews 5%
Review Us
Norma V.
5 out of 5
2/28/2025
Good job excellent job thank you
Katherine F.
5 out of 5
2/28/2025
Thank you
Lori R.
1 out of 5
2/28/2025
I was not told it would take all day and when I was calling in the afternoon, I kept being transferred to a voicemail.
Doug C.
4 out of 5
2/27/2025
I'm just glad it was all taken care of and it didn't take as long as I thought it was
Annette T.
4 out of 5
2/27/2025
I was very happy with how I was treated by Rey, he went above and beyond to make sure I got the best service. At a time when customer service doesn’t exist he gave me hope that it does at the service center at Visalia KIA ROBIN THOMPSON
Adrian D.
3 out of 5
2/27/2025
Waiting to hear when the part comes in to finish the recall.
Patrice C.
5 out of 5
2/26/2025
Very nice and came without appointment
Katrina B.
5 out of 5
2/26/2025
Very professional and kind. Service was done in a very timely manner.
Mark G.
5 out of 5
2/25/2025
Service was great as usual.
Leslie D.
1 out of 5
2/24/2025
Car wash not offered or given
Melisa B.
4 out of 5
2/23/2025
Felt heard and understood. I heard dealerships were a last resort bc of costs and customer service... but i had a really great experience going to dealership for repairs. Will definitely be back and hopefully Reynaldo will be there too.
Estevan M.
5 out of 5
2/23/2025
Great service
Sharon L.
4 out of 5
2/22/2025
We are satisfied with the service we had done on 2-20-2025 However to the manufacturer of our KIA we are disappointed and dissatisfied that we have been waiting months for replacement trim on our telluride 1 year old and now we are driving around with no trim which makes our telluride look crappy to other people which could be potential customers.
Elizabeth H.
5 out of 5
2/22/2025
Good service
Kimberly W.
5 out of 5
2/22/2025
There was great communication and I really appreciated that.
David R.
5 out of 5
2/21/2025
Satisfied so far, I’ll complete the survey when the job is completed, thank you so much. David R
Dolores V.
5 out of 5
2/21/2025
Yes Johnny was great
Ronald J.
5 out of 5
2/21/2025
Excellent service
Melinda M.
5 out of 5
2/20/2025
Thank you Reynaldo
Katie Lemora.
1 out of 5
2/19/2025
I had an appointment on the books for at least one month. That should have been enough time to look and see what needed to be done, a recall, and have the parts needed at the shop. So now I have to make another appointment, take a day off from work, which is difficult in my profession. Overall, very disappointing.

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