After replacing the passenger side airbag the passenger side seatbelt warning lights are now constantly on with the warning chime. Have to buckle the seatbelt when no one is in the passenger seat. This happened afterwards when I was halfway home. Had other commitments to do. I will call on Monday.
Fast Professional Service at Fair Prices is AMAZING!
The whole staff always goes above and beyond to make sure I am satisfied.
My driver side low beam headlight was out and was to be changed during this visit. When I was told the car was ready, I thanked the service manager and paid the bill. Within a block I noticed the headlight was still not working and returned to the Toyota service department. They checked it again and told me the replacement bulb was bad. The bulb was replaced a second time. The manager apologized and demonstrated it worked. This reminded me of Ron White’s comedy act about training on “lug nut day”.
Trevor was the epitome of professionalism.
Excellent customer service.
Amber has been my service advisor for several years. She has always demonstrated that she wants to provide the best service possible to ensure my satisfaction.
She’s great to work with.
Staff was very friendly and knowledgeable (as always!!)
Thank you for getting our car in so quickly and for a reasonable bill.
You alway do a great job!
Thank you for the great service and communication yesterday
Showed up at 0745 for an 0800 appointment. Was told it would take 60-90 minutes. At 0930 I was told they were just starting on my car and that there had been someone in front of me. I didn't get my car until 1145. I've never had an issue like this before and have been very happy at Heart City in the past.
Good explanation of my car’s status! Service was on time !
Great experience! Thanks!
I was treated very well by Trevor. He listened why I was there. Got info from me. I received information about my car’s progress. He called me the next day and advised my car was ready for me to come and pick it up. The whole process was great and Trevor was great also.
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