Will finish work tomorrow
Had to get a headlight replaced and Spencer fit us in and it wad done in about half an hour. Very happy with his help in getting this done.
I can't tell you how pleased I was to find out that I wasn't billed for the radio problem John Roberts could not repair. It helped lessen the blow when the technician said I needed a new one
I prefer to not receive these messages
Very courteous and friendly and promptly took care of a minor issue with our Sienna
Spencer is awesome and so is Steve Cline. They look out for their customers and save us money, unlike other dealer service departments. I am happy
The service provided by Travis Taylor was superb.
Need to include balance with rotation
Steve was very nice and informative.
Prompt and and attentive and attentive to my concerns. Excellent job!
Windshield wipers were not moving and going back to home position correctly. We informed them of this they changed the wipers but did not fix the issue…
When driving home, I had some vibration that I could feel in the steering wheel. It did seem to smooth out by the time I got home in Murfreesboro. I will let you know if there is a continuing problem.
Mike did an outstanding job. We were driving from Florida to Minnesota and stranded until the tire was ordered, received and installed. We will be home today. Mike is a great asset.
The notice for the recall was still showing in my console after having left the dealership. When I called to inquire, I was told to return to speak to the Service Rep. when I returned, another employee said, “Oh, that takes some time to update in the system and clear.” This information would have been beneficial during the initial call and would have saved a return trip/time. Otherwise, the experience was pleasant.
Great experience. Check-in was easy and work performed was perfect.
quick, efficient,complete service as always.
Still showing Maintenance needed on dash
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