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Real Reviews From Verified Customers

Service Center Review Summary

5 star 431 reviews 66%
4 star 106 reviews 16%
3 star 9 reviews 1%
2 star 53 reviews 8%
1 star 53 reviews 8%
Review Us
Jyotis B.
5 out of 5
12/19/2024
It was great!
Leighann K.
2 out of 5
12/18/2024
I was never updated throughout the process, my pricing was constantly changed without any mention. The salesman I was working with suddenly “didn’t work for the company” anymore
Charles M.
5 out of 5
12/17/2024
Great customer service
Steve B.
5 out of 5
12/16/2024
Josip was great, kept me updated on the progress, explained things well. Great experience overall!
Aaron L.
5 out of 5
12/16/2024
James did a great job!
Jennifer G.
5 out of 5
12/14/2024
James was very kind, patient, and answered all of my questions. He did a wonderful job.
Alexi D.
5 out of 5
12/13/2024
very helpful
Brian B.
5 out of 5
12/13/2024
Great customer service, staff was very attentive and friendly. Thank you.
Dianna F.
5 out of 5
12/13/2024
Great customer service very kind and courteous
Joyce W.
5 out of 5
12/12/2024
Service was prompt and committed to giving me the best rate possible.
Lisa C.
2 out of 5
12/11/2024
Not thrilled that I was given a subpar battery at the start of the year and not even 4 months later taking it to get the emissions done and being told my battery is no good. Then bringing it in there and you people giving me yet again another subpar battery. The issue here is the fact that I brought the car there due to the battery being bad at the beginning of 2024 and I paid full price for a new battery and was given well for lack of better words garbage. If I pay full price for a new battery I expect a NEW never USED even in the slightest way battery. Worst service ever and this is directed at all frank letas.
William W.
5 out of 5
12/11/2024
Good job
Stephen C.
4 out of 5
12/10/2024
The whole experience in the shop was extended satisfying. It took longer than expected to get the part but I expected that from Mitsubishi. From my experience with Mitsubishi, that's really the only knock on the company. Leta bent over backwards and applaud them.
Jeffrey M.
2 out of 5
12/7/2024
you guys are the ones who messed with my battery from the last time i had you guys fix something from the update on my car software. the problem happened the second you gave it back and then had the audacity to make me pay for the repair on the battery YOU guys messed with. Second car i’ve got from frank leta with countless problems.
Shawn W.
5 out of 5
12/7/2024
Always good service.
Yvette S.
2 out of 5
12/6/2024
Very poor service this time called Manger still didn't get any were unacceptable 4 customer
Adrienne W.
1 out of 5
12/4/2024
The car is worse than what it was
Christine F.
2 out of 5
12/4/2024
I got my oil changed but tires wasn't ROTATED..
Odell K.
4 out of 5
12/4/2024
Good service by Travis. Could have done a courtesy car wash as temp was above freezing and sunny but know problem
Sage/ Anastasia.
4 out of 5
12/4/2024
Travis was very nice and patient!

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