Brent was Great! Everyone was so helpful????
Fast friendly and convenient
My only complaint is that customer loyalty doesn't seem to count for much anymore. It seems very unpersonal now. I've bought Acuras from the Springfield location since around 1998. While I don't normally think I'm special, I knd of do in this case.
Great and friendly service. Vehicle was serviced in a timely manner.
Levi and the rest of the Service Staff always kill it. Keep it up!
Getting my car fixed was quite an ordeal finding the issue but Levi went gave customer service and I would highly recommend Frank Aletta of Springfield to anyone.
Thank Jeanie
Communication was excellent. We received a loaner due to a part issue and it taking an extra day which did not bother us since we had a service loaner. We arrived to pick up our vehicle and the rear wiper blade was installed incorrectly and when turned on the wiper blade was, going along the body panel instead of the glass. A different service person fixed it in the parking lot while we waited. Overall, everything was fixed and we were able to leave.
Probably could have just installed and checked the new parts better prior to us arriving. Thanks, just constructive feedback and didn’t bother us at all
Levi took good care of me to the point I new what to expect and there were no surprises.
Brent did a great job… very helpful.. took the time to answer all my questions… I will definitely contact him when I come back for more service as we discussed … would highly recommend Brent…
Andrew was kind and informative. I had a good experience.
Brent was great! Kept me apprised of the work on my car. Was a pleasure working with him.
Your service team does a great job!
Levi is friendly and helpful-thank you!
Service well explained and not pushy
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