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Real Reviews From Verified Customers

Service Center Review Summary

5 star 679 reviews 70%
4 star 201 reviews 21%
3 star 22 reviews 2%
2 star 26 reviews 3%
1 star 45 reviews 5%
Review Us
Lola Q.
4 out of 5
11/27/2024
Brent was fantastic! This was my new-driver child's first service experience, so I was looking for someone to walk them through the process, explain the steps, and be attentive to any questions they might have. Brent (and the rest of the service team) met my expectations.
Francis K.
5 out of 5
11/27/2024
I was Very impressed with my total experience at Acura of Springfield! Andrew was just exceptional and I look forward to my next visit! Much appreciated.
Stacy W.
5 out of 5
11/27/2024
Professional, courteous service. Appreciated the email that reviewed overall service and condition of the car!
Mark W.
3 out of 5
11/24/2024
It's disappointing they are no longer honoring their contract for complimentary oil changes "for as long as your own your car." You're only as good as your word.
Kim B.
5 out of 5
11/23/2024
Wonderful job!! Great service!!
Jena H.
5 out of 5
11/23/2024
Really appreciate you all went out of your way to get my vehicle for service. Thank you!
Sandra W.
5 out of 5
11/22/2024
Your staff has great customer service
Kerry G.
5 out of 5
11/22/2024
Have always been 100% happy with the service received at Acura!
Gerald E.
5 out of 5
11/22/2024
Caring!! Keep up the good work.
Bill D.
5 out of 5
11/21/2024
Brent was outstanding ???? ???? ???? he was on top of his game
Bill N.
1 out of 5
11/21/2024
An oil change/ tire rotation should never take over an hour.
Larry J.
5 out of 5
11/21/2024
Brent was very professional and helpful.
Mark H.
5 out of 5
11/19/2024
Great service department!!!
Kenneth N.
5 out of 5
11/19/2024
Quick and efficient. Always friendly!
April N.
5 out of 5
11/17/2024
Thank you
Dave O.
5 out of 5
11/17/2024
Friendly and helpful staff
Richard W.
5 out of 5
11/16/2024
Excellent service
Oleg A.
2 out of 5
11/16/2024
Acura not standing up to its brand. Denying service for the Acura engine. That's the second Acura engine that has a problem with crank shaft. Acura refuses to fix the issue.
Catherine H.
5 out of 5
11/16/2024
Very efficient and quick service.
Thomas G.
5 out of 5
11/16/2024
Brent was the quintessential professional making the trip and experience exceptional

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