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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2669 reviews 63%
4 star 942 reviews 22%
3 star 125 reviews 3%
2 star 266 reviews 6%
1 star 264 reviews 6%
Review Us
Monette D.
4 out of 5
2/9/2025
Stevie Duboise is courteous and highly professional. She goes above and beyond to make customers feel at ease and well cared for. The O’Fallon location is a 30 minute drive from my home, but we’ll worth it to receive such quality Custer service from Stevie.
Jason E.
5 out of 5
2/9/2025
In my opinion, Frank Leta Honda, Ofallon Missouri has one of the best service departments out there. Everyone is kind, courteous and customer focused. I’ve had nothing less than the best service every visit.
Steven L.
4 out of 5
2/9/2025
Tim was great and the truck was completed in a very timely manner. He also took the time to describe the car wash voucher which I found very helpful - specifically which location cleaned just the outside and which cleaned the interior and exterior.
Susan C.
3 out of 5
2/9/2025
Completely satisfied with the diagnosis of the issue and the resolution.
Probal G.
5 out of 5
2/9/2025
As always, Leigha went above and beyond in getting all the service requirements for my car today . She even took care of the recall which saved me from coming back in March .
Araceli G.
5 out of 5
2/9/2025
Good servició good person
Sharon S.
4 out of 5
2/9/2025
Randy is great ????
Joann T.
5 out of 5
2/9/2025
Tyler was very informative about my car and recalls. I appreciate his work ethics. I was very happy with the service I received today. Thank you.
James Brian.
4 out of 5
2/9/2025
The rep was great, they neede to order a part so she got me a loaner. Very good service.
Melvinor M.
5 out of 5
2/8/2025
Danielle Levy did a wonderful job keeping me updated when my car was in service. I would love to work with her again. Thanks Danielle.
Joe R.
5 out of 5
2/8/2025
He’s a great guy, keep him and give him a raise!!
Bill H.
5 out of 5
2/8/2025
Ms. Young was professional and polite.
Fred K.
5 out of 5
2/8/2025
Great service as always. Thank you Shauna- you are the best
Nancy N.
2 out of 5
2/8/2025
They forgot to clear my oil code
Eric S.
5 out of 5
2/8/2025
Great!
Richard F.
5 out of 5
2/8/2025
Frank did a great job explaining the situation to me. And as expected, the Leta honesty came through as I would expect. Thank you for excellent service.
Angela D.
4 out of 5
2/7/2025
Danielle was very professional and helpful, even though I could tell they were severely understaffed. On her desk was paperwork for multiple vehicles that were ready to go but she was consistently being interrupted with questions from others. I don’t know how she got any work done in that environment. She maintained a level head and was polite and professional. However, Dealer Management needs to staff their very busy service department appropriately before their current employees get burned out.
Heather H.
5 out of 5
2/7/2025
Dashauna was a blessing and a delight. I look forward to working with her in the future.
Sabrina F.
5 out of 5
2/7/2025
Great job
Jodi D.
5 out of 5
2/7/2025
Tyler is a great customer care provider. He made sure everything was completely taken care of. Wonderful support.

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