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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2658 reviews 63%
4 star 935 reviews 22%
3 star 123 reviews 3%
2 star 266 reviews 6%
1 star 263 reviews 6%
Review Us
Robert B.
5 out of 5
2/15/2025
Stevie was terrific. Pleasant and knowledgable.
Daniel S.
5 out of 5
2/15/2025
Danielle was friendly and efficient.
Sue L.
5 out of 5
2/15/2025
Professional service. Thank you.
Nicholas L.
1 out of 5
2/14/2025
Very dissatisfied with the overall experience. Grace did a good job and kept us informed as much as possible. However, the reason we were there is because your people wreck my car during a service appointment. We had to request several times to get a detail report from the repair facility and although your people explained they were getting little to no response from the repair shop, excuses don’t make a customer comfortable. Lastly, my vehicle was returned filthy INSIDE. I understand not washing the outside but the inside should have been cleaned.
Fred Z.
5 out of 5
2/14/2025
He was very courteous and informative!
Todd K.
4 out of 5
2/14/2025
Tyler Saliski is very knowledgeable in his field of experience!
Kate H.
1 out of 5
2/14/2025
I’ve had better experiences, Shauna is who I got last time but was put with Grace this time. Grace seemed a bit unprofessional and not put together. I had my appointment at 7:15am and it was written on my paper max 8:30 for getting my car back….i walked up a couple minutes past 8:30 and she acted somewhat like I was an inconvenience and said she was just about to get me. I would prefer a different person next time, vibes were off.
Ed H.
5 out of 5
2/14/2025
Everyone was very professional with a good customer service attitude.
Jennifer T.
4 out of 5
2/14/2025
This service experience with Dashuna was great, overall my experience with my car has been absolutely horrible though. I bought a Honda expecting it to live up to the stories you hear and what I experienced with my Toyota. I will never purchase a Honda again after dealing with this car.
Howard M.
5 out of 5
2/14/2025
Thank you for making the vehicle a priority without an appointment. Always feel like family: O)
Larry H.
5 out of 5
2/14/2025
Totally professional in service department Service with a smile, and a valuable asset.
Jessica L.
5 out of 5
2/13/2025
Tim was knowledgeable and friendly. He answered all my questions and moved me thru the process quickly. Would recommend others going to Frank Leta Honda because of the excellent service I received.
Madhukar M.
4 out of 5
2/13/2025
Thanks for the diagnosis.
Loki P.
5 out of 5
2/13/2025
Thank you, Grace!
Cindy E.
4 out of 5
2/13/2025
Tim is the BEST service advisor I’ve ever had. He is very knowledgable and a matching personality. He’s great to work with. Explains everything. I won’t use anybody else. He has gone above and beyond for me when needed. I’m all about loyalty. Frank Leta is awesome.
Jason M.
4 out of 5
2/13/2025
I have always been treated well and Frank Leta and will return. Tyler though, leaves me with a desire to go beyond compliments. He has my trust. He goes beyond when he does not have to. He anticipates and thinks ahead. Being a guy who works on and fixes my own car, Tyler does not try to create worry or guilt about maintenance. He gives GOOD advice not just scripted response. I work with the public and understand difficulty with people, you need to appreciate Tyler. He will be an asset to your company. Jason ****-****-xxxx
Maria &.
4 out of 5
2/13/2025
Very nice, polite & efficient today. I was in & out in about an hour & a half.
Brad H.
5 out of 5
2/12/2025
Shuns was great. You need to clone her!
David M.
4 out of 5
2/12/2025
Shauna has helped me on multiple occasions, and she is phenomenal!
Joseph H.
5 out of 5
2/12/2025
Great Experience.

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