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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1583 reviews 63%
4 star 587 reviews 23%
3 star 61 reviews 2%
2 star 148 reviews 6%
1 star 147 reviews 6%
Review Us
Ian B.
5 out of 5
3/1/2025
Great visit and great customer service. Thanks!
Wesley C.
5 out of 5
3/1/2025
Racheal Fowler was awesome, great customer service, 5 stars!
Carrie K.
5 out of 5
3/1/2025
Rachel made this a positive experience.
Joe W.
4 out of 5
2/28/2025
I was disappointed that I was not going to be able to wait for my car but super pleased that everyone quickly and professionally provided a cool loaner. Additionally, I was grateful that the team had a person come 30 minutes away to swap my car out, really impressed with everyone.
James D.
5 out of 5
2/27/2025
Great job great service great service manager
Jayne L.
1 out of 5
2/27/2025
I am disappointed with the experience. I was there for 2.5 hours, which seemed excessive for such a routine service. I was told that a part under my car was "badly damaged," but I wasn’t given any details or an estimate until I had to ask for both the cost and a picture of the "damaged" part. After having to leave quickly due to the delay with the oil change, I called later that day to inquire about the part, asking if it had been put back on the car or if it needed immediate replacement. I was told that the part was put back on and that it was just dented. Since my car is only 1 year and 3 months old, this situation has left me feeling frustrated and questioning both the quality of service provided and the quality of my Acura, which is still relatively new.
Marjie W.
5 out of 5
2/27/2025
I am shouting your praises from the rooftops. I can't say enough good things about my experience. Thank you so much.
Michael B.
5 out of 5
2/27/2025
As always the service department makes a visit very simple and efficient I’ve owned several cars over the years and must say that Leta has the best service department I’ve been to!! Thx for taking of my mdx aspec
Seth J.
4 out of 5
2/27/2025
Michael was the best service rep I have dealt with since Sam Jones. He was well spoken and polite. Also made me aware of upcoming maintenance that would be due soon. Would like to only deal with him when I bring my truck in. Thank you Michael.
Michael B.
5 out of 5
2/27/2025
Aaron was very good ,he told me step by what would happen and everything my car needwd at the time I waa informed
Jessica K.
5 out of 5
2/27/2025
Tyler was very helpful
Denny U.
5 out of 5
2/26/2025
Aaron always does a fantastic job with both our Acura vehicles and I trust 100% in his advice and recommendations.
Anthony T.
5 out of 5
2/26/2025
Great service
Kimberly C.
4 out of 5
2/26/2025
Thank you, Kevin and Jordan for helping get my car fixed and transportation covered. It was a huge help and relief to have the service of my Acura TLX go so smoothly. Thank you again!
Leo O.
5 out of 5
2/26/2025
car was completed on time and car was clean
Pamela H.
5 out of 5
2/25/2025
Kevin was helpful
David W.
3 out of 5
2/25/2025
On time and serviced as scheduled.
Rim H.
5 out of 5
2/25/2025
Excellent work and communication
David S.
5 out of 5
2/25/2025
None
Janice &.
5 out of 5
2/25/2025
Great service and facility felt like my investment is being taken care of thank you.

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