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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1588 reviews 63%
4 star 587 reviews 23%
3 star 61 reviews 2%
2 star 148 reviews 6%
1 star 147 reviews 6%
Review Us
Adam M.
4 out of 5
2/15/2025
Marc was amazing. He kept me updated with any changes to my car and was kind enough to offer a loaner when it seemed like me car was going to take longer than expected. I really appreciate all the updates he had for me. 10/10
David K.
4 out of 5
2/15/2025
Marc was great. Explained what to expect, called w an update and made sure I was taken care of at checkout.
Daniel M.
5 out of 5
2/14/2025
All good. Rachel was highly professional. Thank you
William C.
5 out of 5
2/14/2025
Service was very thorough and Rachel was outstanding!
David H.
5 out of 5
2/14/2025
She was very professional and helpful.
Gregory G.
3 out of 5
2/14/2025
Aaron is always helpful. We jointly looked into a problem with my iPhone 15 Pro (iOS 18.3.1) not always wirelessly connecting. We didn’t solve it, but Aaron asked me to advise if the problem persists as we hope there is a software fix. I had brought my 2025 MDX Advance in for the center display recall replacement.
Ketina A.
5 out of 5
2/13/2025
Always well taken care of at Frank Leta Acura!
Alen A.
1 out of 5
2/13/2025
Not all tires were inflated and they forgot my request for windshield wiper replacement part. Who knows what else is missed or not done. I do have doubts
Rick M.
5 out of 5
2/12/2025
Thank you quick clean and everyone was super nice
Nichole D.
5 out of 5
2/12/2025
Thank you Tyler for your professionalism and thoroughness with explaining everything about my car. Your entire team has always been courteous and helpful. Exactly why I come back. Thanks!!
Darius Y.
4 out of 5
2/11/2025
Aaron Barr has consistently month after month ensured that my vehicle has remained in good condition. I am grateful to have him as a partner in managing and maintaining my car. Thank you for having him on your Leeta Team. He’s a Rock Star for sure!
Steven S.
1 out of 5
2/11/2025
Work sheet was not printed when I first drove in. Had to wait to get a work order.
Advanced Psychiatric.
5 out of 5
2/11/2025
Rachel and team were fantastic Frank Leta is the Best!!
Steven S.
5 out of 5
2/9/2025
Mike was super helpful, patient, knowledgeable, and went to bat for us for the service agreement. We appreciate you!
Dicran A.
5 out of 5
2/9/2025
Great job!
Derrick C.
5 out of 5
2/8/2025
Aaron was great as always. I always use him if he’s available. Definitely an asset for Frank Leta.
Barrie S.
2 out of 5
2/8/2025
Vehicle interior was grossly soiled with paint dust following service. Aaron and Tyler are taking care of getting it detailed when I bring it back tomorrow.
Kalpana P.
5 out of 5
2/8/2025
Very good service and Aaron Barr is very nice gentleman. He is very knowledgeable and experienced and answers all my questions and explain.
Richard G.
2 out of 5
2/8/2025
Aaron was kind and helpful and professional, however I had communication issues with the scheduling team. When I first purchased my car I was told that I could always have a loaner car, no matter what was being done. When I called to schedule my oil change the scheduling representative said they did not give out loaners for oil changes. I then asked how long the appointment would be and she said an hour. When I arrived today I was told the appointment would be 90 minutes. When I asked why the discrepancy I was told that she must not have known I was an Acura Certified customer. The appointment then took over 2 hours causing me to miss another appointment.
Ruben M.
5 out of 5
2/7/2025
Tyler was responsive and professional.

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