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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1588 reviews 63%
4 star 587 reviews 23%
3 star 61 reviews 2%
2 star 148 reviews 6%
1 star 147 reviews 6%
Review Us
Karen C.
5 out of 5
2/6/2025
Aaron Barrr, the service, and the pricing were outstanding. I will be back for service when the need arises.
James M.
5 out of 5
2/6/2025
Thanks guys it runs like i just bought it off the showroom floor...
Gwendolyn R.
1 out of 5
2/6/2025
Acceptance of vehicle outstanding due to inability of not being able to find dealership. However, I was allowed to leave without receiving all requested services such as coolants. I encountered issue while driving and returned to dealership. I am hoping coolant was actually put in car and other necessary fluids not water upon return. Also, last few visits no matter the amount spent unable to get vehicle washed. Extremely disappointed. Thinking the decline in service due to the older make of car.
Tim M.
4 out of 5
2/6/2025
Racheal is a great service representative and is working hard to help fix the problems with my car.
Carlos A.
4 out of 5
2/5/2025
Glad we were able to get this corrected. Tyler did a good job. Told him new MDX's don't have half the technology as mine. No Pandora,no HDD,no CD, and no iPod. Plus that information display is not contoured into the dash like it should be for proper aesthetics. Not sure where and when the design engineers made the wrong turn but the tech package in my eyes is no longer really a tech package...just basic stuff like AM /FM/Sirius/and BT. Engine may be a bit better but not creature comforts for driver. Plus the built in remote start into key fob is a very nice added bonus - one at that time you expected or were pleased to see from a brand such as Acura. Hope someone sees the light and turns this around.
Joseph P.
5 out of 5
2/5/2025
Yes, I am very happy with the services at the Frank LETA Acura dealership and look forward to future needs. Joseph & Teresa PAIKEDAY Cape Girardeau Feb.5,2025
Eleanor R.
5 out of 5
2/5/2025
Great service as usual. Kevin was so nice and friendly to work with!
Thomas E.
4 out of 5
2/5/2025
Very thorough check of my maintenance history in the computer to arrive at appropriate maintenance for today. Then car was super clean when I picked it up.
Kris J.
4 out of 5
2/5/2025
Racheal would come and check in , making sure I was ok during the wait.. Such a pleasant young lady.
Gary L.
4 out of 5
2/5/2025
More availability of loaner vehicles would be welcomed.
Kathleen S.
4 out of 5
2/5/2025
Aaron Barr seemed very thorough and knowledgeable. The one problem with the tire has been going on for a longtime so I am hopeful that it has been solved. Right now I am not in a position to look at a different car.
Carol E.
4 out of 5
2/5/2025
From the moment I entered the service area, Aaron communicated the plan for the service on my RDX and expected time for having an update on needed additional services. To almost the minute he was able to give me an update and the resolution. Met all expectations as Aaron always come through.
Daniel M.
5 out of 5
2/5/2025
Great work Tyler keep it up you are a asset to the company!
Cynthia D.
5 out of 5
2/4/2025
Thank you
Elvir S.
5 out of 5
2/4/2025
Good
Ingrid O.
4 out of 5
2/2/2025
The service department went above and beyond to figure out the source of the problem and come up with the solution. They kept me updated about the progress till the car was returned to me.
Julie Z.
5 out of 5
2/2/2025
I will definitely provide my appreciation of the quality service bestowed upon me by Marc Diaz and his team.
Gary K.
1 out of 5
2/1/2025
The last two oil changes haven’t been complete.
Justin M.
4 out of 5
2/1/2025
I’m always happy to work with Aaron. He’s great about explaining what’s going on and I value his opinion on what items are necessary vs those that can wait.
Adrian E.
5 out of 5
2/1/2025
Great service, keep up the good work.

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