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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2190 reviews 57%
4 star 797 reviews 21%
3 star 113 reviews 3%
2 star 325 reviews 8%
1 star 416 reviews 11%
Review Us
Jeff G.
5 out of 5
2/14/2025
Great service
Gayle S.
5 out of 5
2/13/2025
Neil was very attentive, knowledgeable, and friendly. He is a shining star when it comes to customer service. Well done Neil and thank you for all your help and guidance.
Rafael G.
5 out of 5
2/13/2025
Professional, informative,trust worthy. I will come back here again next time my vehicle needs service.
Keith F.
5 out of 5
2/13/2025
I always get the best service a Carson Toyota
Isaac R.
5 out of 5
2/13/2025
Nice work. Done fast. Much better than experiences with other service centers.
Gary L.
4 out of 5
2/13/2025
Nick was EXCELLENT! Two thumbs up! Nick is an asset to any business, larger small.
Jean K.
5 out of 5
2/13/2025
Excellent job and done expediently ! I was surprised they were done when they were. Less than an hour . Thank you !
Robert R.
5 out of 5
2/13/2025
Great service
Craig W.
5 out of 5
2/13/2025
Nick did an outstanding job. He was informative and seemed to have as his goal to provide the best possible service. I was very pleased and impressed.
Terry S.
5 out of 5
2/12/2025
Great job serving our vehicle
Della D.
5 out of 5
2/12/2025
I was completely satisfied with my whole experience.
Joseph P.
1 out of 5
2/12/2025
The recall statement i received in the mail stated the process would take approx. one hour to complete. I didnt get out of the dealership until 3 hours later. No notification or updates during the process other than to tell me i needed a tire rotation and the possible need for brake pads soon. If i had known it would take that long, i wouldnt have had it done. I will look elsewhere for auto care in the future
Anna H.
5 out of 5
2/12/2025
I had a great experience working with Brandon. He was extremely courteous, knowledgeable, I made sure that I understood everything that was being done to my Venza. I have been in the customer service sales industry for over 30 years and I was extremely impressed with Brandon’s level of service. Thank you for providing me with an excellent experience I will definitely be back.
Tracy H.
1 out of 5
2/12/2025
Already commented and it did not submit..mileage inaccurate on sticker and multipoint record, brakes shown in yellow yet they have around 10000 miles since pads and rotors done at a toyota dealership...spare tire did not get air filled..no updates from 930 until I called after 4 pm and no one knew who my advisor was..I am not confident that my brakes are good or not good...now I need to come back and get paperwork corrected and speak to someone about my brakes and lack of confidence in your service
Ashley S.
4 out of 5
2/12/2025
Brandon was kind and friendly. He told me up front how long the service would take and the exact estimate of how much it would cost. He also kept me updated on the progress of my car.
Kevin R.
5 out of 5
2/12/2025
Nicholas was very friendly and helpful
Judi P.
5 out of 5
2/12/2025
Awesome service
Janet S.
4 out of 5
2/12/2025
Great follow up on service. Clear explanation on problem suspected. Helped with transportation options.
Richard E.
5 out of 5
2/11/2025
Brandon was great and explained the service snd charges when work was completed.
Nicky M.
4 out of 5
2/11/2025
I was there an hour early but he was able to get my car in and completed in 30 minutes. Was very grateful.

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