Carlson Toyota Auto Repair Service

I got in on a timely manner & was done rather quickly. He went over everything that was done & explained when I need to come back for the next service.

Very prompt,friendly check-in. Explanation of service and inspection was detailed well.

1) The task completion time was very good. + 2) Service Advisor Neil Delaney was personable + 3) The conventional oil change price posted at the service page was $64. However, our total charges before tax came to $80.21. After tax, $83.11 - 4) I inquired about any discounts prior to authorizing the work, e.g. Military, senior, educator, price match, etc. Neil said we would get a $5 coupon discount. We did not. - 5) After payment, Neil promised a $10 discount on our oil change scheduled for Monday. 6) Upon arriving home, my wife discovered two oil stains on the passenger seat. I was able to remove them with soap and effort. Please remind auto techs to exercise care when moving vehicles from the bay to the lot. Of course, I understand that the work they do involves grime. Perhaps a detailer could be tasked with moving vehicles or paper could be placed on the car seats. Had it been a fabric seat and not a leather one, the oil stains would have been more problematic. I have a picture, if needed. Lastly, may I recommend that the reports shared after the initial courtesy service evaluation be emailed rather than texted. I still have yet to see them, as they would not open on my android device. Thank you. Mr.J. Smelter

Scott is awesome! We appreciate all that he has done for us over the years!

Great customer service- so friendly and helpful, able to answer all my questions and provide prompt updates on the status of my vehicle. Thanks!

No waiting time and a new experience

My vehicle usually comes back washed and it was not this time.

Nick delivered my car which was an unexpected! Thank you ????

Thanks James! Good to come to my local Touota Dealorship!

Good serive

Neil was easy to work with and answered the questions I had. I would give him a 5 out of 5.

Carlson Toyota happens to be one of the greatest car dealerships ever I have been with them for 18 years You couldn’t ask for a better dealership everybody that works there is so pleasant and willing to help with whatever it is that you need the owner of Carlson toyota is remarkable and her assistant is also Absolutely Amazing!!! thank you for having a five star ???????????????????? Team!! Julie W

Thanks for the speedy service.

James Corriveau was very friendly, knowledgeable and courteous. He explained and showed us how the brake pad levels look and wear down.

Very happy with service

My advisor was professional and explained the problem thoroughly.

He was very kind and helpful. Kept me informed on the process and had my car done quickly!

Thank you!

Nic is great! I will be requesting him as my advisor in the future. I appreciated the communication and the explanation of the work that would likely need to be done in the near future!

Thank you, I've always been very satisfied with the service.