Service Center

Real Reviews From Verified Customers

Ashlee H.
5 out of 5
2/7/2025
He was really quick and talked to me with kindness
Tammie L.
2 out of 5
2/7/2025
This survey is a perfect representation of how the service went. Our service person said Nicholas Kaleb. You don’t have any idea what you are doing. The bill was wrong when we went to pay, everything was a disaster.
Roger L.
5 out of 5
2/7/2025
Everything went well, as expected!
Vanessa S.
4 out of 5
2/7/2025
My service from everyone at the dealership was impressive!
Firomsaa D.
4 out of 5
2/6/2025
The individual who checked in my service was amazing. Fast forward, an hour informed me it was completed plus took initiative with finalizing the paperwork from the waiting area.
Trevor V.
4 out of 5
2/6/2025
He was good. Got my car in and out. Friendly and no fuss.
Paula S.
5 out of 5
2/6/2025
Neil was very helpful!
Jason T.
5 out of 5
2/6/2025
Incredibly detailed, friendly, informative, and kept me informed while my vehicle was being serviced. 5 stars!
Genelle M.
5 out of 5
2/6/2025
Nick was friendly and got me in and out in a timely manner which I appreciated very much.
Nancy H.
5 out of 5
2/6/2025
I was very very happy with my service done by Zach Fritz! He is the best service person you have!!! I keep keep coming back for him to work on my new CROWN!
Joseph K.
5 out of 5
2/6/2025
I had an early appointment for the Minnesota Protection Package for my new Toyota Crown Signia and I am very pleased how everything was handled.
Alexandra F.
5 out of 5
2/5/2025
Great customer service! 5 stars!
Binh N.
5 out of 5
2/5/2025
Nic was very thorough in explaining what procedures were done and the rationale behind it.
Dennis M.
5 out of 5
2/5/2025
All is very good. Great experience.
Cheryl R.
5 out of 5
2/5/2025
Nic was great! He explained everything with my car and informed me about new tires. He reached out to me while my car was being worked on. Thank you Nic for all your help!!
Steven C.
5 out of 5
2/5/2025
Alex was very friendly and professional and kept me updated during the service work thank you very much everybody at Carlson Toyota
Ronald W.
5 out of 5
2/5/2025
Great service and advisor!
Shane A.
2 out of 5
2/5/2025
Never again!
Caleb H.
4 out of 5
2/5/2025
Nick was an excellent help in servicing our family car. Times are tough and we are a one car family at the moment so we rely on this vehicle for pretty much everything. It’s nice to know that we can trust the good service people of Carlson Toyota to take care of us and our vehicle. I will definitely be recommending this outfit to all of my friends for all of their service and car needs.
Gary S.
4 out of 5
2/5/2025
So far everything seems to be working well. Brandon did a good job and kept me informed. Prices took my breath away, but I understand nothing is what I would have expected a few years ago.

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