Service Center

Real Reviews From Verified Customers

Mona K.
4 out of 5
3/7/2025
Okay!
Gelight M.
5 out of 5
3/7/2025
Excellent customer service
Walid A.
2 out of 5
3/7/2025
It took more than an hour for oil change, that make me lose my doctor appointment today, it is very bad service, and this is my last time at this place.
John J.
4 out of 5
3/7/2025
I wish the could have fixed my seat as it is a brand new truck
Noah V.
5 out of 5
3/7/2025
Nicholas was really nice, kind, and helpful.
Robert I.
5 out of 5
3/7/2025
Very friendly, courteous, and thorough
Julie A.
5 out of 5
3/7/2025
I don’t remember his name, but the man who checked me in and out, was extremely pleasant. Very nice!!
Jayne A.
2 out of 5
3/6/2025
I was told my car was washed after the repair work. But it was not.
Gary L.
1 out of 5
3/6/2025
Am happy with the interior and exterior treatments. I mentioned to Lena, Scott, and lastly Nick about the paint blemish on the right font lower bumper, it has yet to be addressed for repair.
Shawn V.
4 out of 5
3/6/2025
Received great help and service for my first time at Carlson Toyota. Was able to schedule a appointment and show up with questions about receiving my 15000 miles service and checking on my car. Person came and informed me throughout my service letting me know what was going on and informed me of what they done, car was good and how long until they finished was nice
Gabriela M.
4 out of 5
3/6/2025
Brandon was extremely professional, kind, and a clear communicator in our service experience!
Gina G.
5 out of 5
3/6/2025
Neil was very helpful and kept me updated throughout my appointment. The appointment was very quick and efficient.
Katie C.
1 out of 5
3/6/2025
Communication was slow and we had a long wait (4.5 hours) at the dealership before they sent us home with a loaner. It’s 85 miles for us to travel so 2 trips was frustrating.
Greg M.
5 out of 5
3/6/2025
My service advisor was the best!
Jamison S.
5 out of 5
3/6/2025
Great customer service and detailed
Robert B.
4 out of 5
3/5/2025
Neil went beyond to get me back on the road Thanks for your extra effort
Lacey Z.
5 out of 5
3/5/2025
My appointment today was very quick and efficient!
Julie B.
5 out of 5
3/5/2025
Everyone was so nice and helpful, and was quick
Gerald S.
1 out of 5
3/5/2025
Wait time i think is too long
Bill D.
5 out of 5
3/5/2025
Brandon was great. He kept me posted from the start to the finish. Great Quality work. Thanks. Bill

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