You were quick and efficient
Service was excellent. The person who helped me was understanding of my frustration and stress, as well as he clearly explained to me how the car was serviced. Thank you.
Great staff, timely service and above all honest
They were fast and courteous and polite
Done right the first time by pros.
Awesome service and great people
Stay out of my glove box!! My cabin filter is fine and doesn’t need checked. Every time you guys check my filter you break something or make things worse than you found it.
I can not verify how well the work was completed since I don't look under the hood while there. So may not know for sure just yet. Thank you
Everyone was courteous, helpful, and patient when questioned about an item on the invoice.
Was able to have a conversation with the sales person who sold us our 2019 RAV4 hybrid. That was an enjoyable break in the brief time that I was waiting for the car to be serviced.
Kent helped me today. It turns out we’re from the same hometown!!! He did a great job, and I was very pleased.
I was very disappointed that I trusted Toyota to perform repairs to my 2010 Tacoma which included troubleshooting the front brake system on my Tacoma. Image my surprise when Toyota called me to tell me that they could not get the wheels off my truck because they could not locate the wheel locks. That’s because I did not have any. Big O tires had just replaced all 4 tires a week ago and they did not have any trouble at all. I had to come get my truck from Toyota and take it to big O for needed repairs. I would think my dealership should have the proper equipment to do something as simple as removing wheels for needed repairs. Guess I will go to big O from now on.
Very friendly and good service
James was very helpful and kind. Thanks for explaining me!
We really appreciate Tim coming to lobby and explaining what the problem was. I am happy that my tires have been checked out and I am safe!
Mr Watford was very professional as soon as I walked through the door, to the end as I was leaving with my vehicle. I was very impressed with the continuous updates while service was being completed on my vehicle.
Efficient and excellent service
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