James was efficient, clear in his explanations of the service being performed, and friendly. A pleasant experience.
Just seemed to take a lot longer for just an oil change without tire rotation. Was surprised to be told they had no way to check hybrid batteries. So how do you know if they are ok or what? But they are always polite and courteous.
Did a great job and was quick service
James was professional, attentive, concise, and kind.
I was happy, except for returning a vehicle to a customer with the lights set to “off” when it was dropped off with the lights set to “auto” is unsafe.
Tim the service agent was excellent.
Excellent service as usual
He was extremely helpful, kind and knowledgeable.
Had help from salesman Brian Saturday helping me with Toyota app & another salesman today. Hooked me up with touch-up paint for a rock chip that service said wasn't available!
The service department is very easy and pleasant to work with. All my questions were answered and the wait time wasn't long either.
Barb didn't hesitate to loan us a rental until the service was done.
Employees were very polite and considerate. Car seemed to drive much better after service completed.
Thank you for always being courteous and professional. Your service staff always make sure that I understand the need for any kind of additional repairs and the expense associated with those repairs prior to making them.
Appreciate tim coming out to inform me of the mechanics message. I have trouble navigating on phone to get sent message.
Always get great service at Toyota of TH!
Tim had talked with me the day before and was able to schedule me today and get my car fixed. What a blessing! I felt he went above and beyond the call of duty. He answered every question I had.
Anne was extremely helpful explaining how oil changes and tire rotation works, frequency, prices and 2 year plan for the above. This was my first time there since buying our vehicle . I did NOT get a new sticker on my windshield which I was told would be put on. Anne printed out papers which showed what free service(s) I had left for the vehicle. I am not used to relaying info of service by text message. Thanks Sarah
It's a great feeling knowing what I'm wanting done is handled with professionalism. A great experience.
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