Toyota of Terre Haute Auto Repair Center

Very pleased with service of my vehicle

Tim is awesome! He needs a raise! Thank you!

Ok

Having my oil and tires rotated was fine, but I’ve been coming in for a front end alignment because it keeps pulling to the left mainly but I can’t keep it between the lines in the road because he wants to steer one way and then go the other way and I’ve been telling them about this and they can’t seem to get it lined out and I paid full price for this vehicle and I bought a set of runningboards and I think they are up too high and then I was charged labor cost which I don’t think I should have and then I wanted mudflaps put on it and they told me that I couldn’t put them on there because this was a certain vehicle and they didn’t make mudflaps for that make me vehicle that I have because it was some other kind of vehicle that I couldn’t order mudflaps for but bringing in this vehicle for alignment to keep it between the lines and they messed with it a couple of times, but one time they told me that there was nothing wrong and then another time they said it was something in the steering and then having trouble with the radio fading out and going to black but I would like to have the front end. Alignment straightened out because I have to fight it to keep it between the lines hope there’s someway that this can be taken care of. but having to pay for the labor on them put on the running boards I don’t think I should have to pay for that. They’re high up and not low enough which that high up I should’ve never bought running boards for it. They should be a little lower than what they are. Thank you.

Very good service, keep me informed on progress of service.

Bryan was very curtious and explained everything that was going on.

Very good customer service

Love the communication and thoroughness of the experience

Very fast service and everyone was courteous and helpful. This was my first experience with my Tacoma getting it serviced and I will be returning!

I love your staff.

Thanks

Man at service desk took care of everything.

Always excellent service and employees are amazing. Their professionalism ranks the highest! No matter what area I am visiting everyone is great… especially my salesman Brent Monday! I have bout all 6 Toyota vehicles I’ve owned from him!

Always have my car serviced at Toyota of Terre Haute. Can’t express how satisfied with the service that is done on my vehicle.

Great service

Complete service in 1 hour

Please change my name on your records. I go by my middle name which is Raymond. The world knows me as Raymond.

While I am pleased as I always am about the service provided on our vehicles, I was very disappointed that when I received my report showing me that the total cost was going to be 292.87 - the amount that I authorized - the actual total was $350.00. The service advisor indicated that there was some sort of glitch with the company that set up the system and that everything wasn’t included in my estimate report. She did offer a $30 discount, but this is a deceptive business practice. It should be looked into and rectified. I will continue to have my vehicles serviced at Toyota of Terre Haute because we have always received wonderful service and care and everyone is quite helpful. This specific situation was however, very disappointing. Thank you

Great job.

Everything was good