My Keyfab was in my car showing low battery. I changed the battery and it was still saying it on my vehicle. Service said they would change the key fab battery. Dong know if they did because it still says low battery ???
Service was promptly taken care of with courtesy and accommodation
Was over an hour of their estimated time they said it would take — my radio was changed / different station— volume blaring—- they changed my headlights setting— I was driving that night and almost got in an accident because I had no headlights— disappointed and frustrated
good service fixed my problems
Timely work and good service
Jerry was kind, concerned and very helpful after our accident on the road. He was willing to evaluate our damage and have the service department take care of it so we could continue safely home. We were very thankful to all involved.
Efficient and timely completion of the work. He throughly explained what was done.
Just waiting on an estimate and warranty coverage information back on a few issues
I am beyond pissed! You bullied my wife. That is unacceptable and
Will be be addressed. I called for a reason.
I did not like getting a 2.5 % surcharge on my bill.
What is the purpose of using my Toyota rewards credit card, if I am going to be charged a surcharge.
The service dept did an awesome job in getting me a loaner because my airbag recall appt went longer than they planned. Was very accommodating!
Polite and courteous. Kept in contact to keep me updated!
Happy with everything on my new Tacoma
Thk you! Appreciate everything was done in timely manner!
Great service and very customer friendly.
Keep up the good work and customer service!
Firelands is that totally professional business that is small town!!! We are lucky to have the Firelands network of automotive facilities in our little county!
Dave was very helpful and kind!
The only thing that was frustrating was I have been asking about the recall for the last 4 visits. They just told me about it the last time I had my oil changed. (When they had said they let me know.)
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