Courteous and prompt service.
My service advisor Jeremy is the best. He is very patient and kind and explains things well.
First visit with my New Highlander. Found Jerrad to be excellent at communicating all the features and details of my vehicle. Service what was done quickly.
It was great to go to the Toyota dealership for service that was under $40!
Excellent customer service
John was great keeping me informed about my van but he does need to answer his phone alittle better . He is good .
Quicker than expected, and that was greatly appreciated
Appreciate the speed and friendliness of service
Car was brought in on 12/31 and “fixed”. Then on 1/4 as I was leaving town for home, several hybrid warning lights went on. They tried to brush me off to say I’d be fine for the 8 hour drive, but the car was unsafe to drive. This is irresponsible and dangerous. They said they would work on it after I said that it wasn’t safe. They dug further and found a nest in the wiring (should have thoroughly checked on 12/31). The service advisor (Jerrad) never called me back on Saturday when he said he would and I was on hold for an hour trying to reach someone before hanging up. Then you were closed Sunday. Because I didn’t get an answer and needed to get back to work out of state for Monday, I had to rent a car. Thankfully John (service manager) tried to correct the situation, make sure the car was fixed, and made sure I was not overcharged.
Talked to Bailey Evans. He gave me an answer on some questions. I have a greater appreciation for Evans Toyota after he showed me that he really values what and how people are treated. Will be recommending Evans to anyone looking for a vehicle
his so nice and accommodating, answers all my questions , shuttle service was so convenient thanks evans toyota for the excellent customer services
Jerrad was very pleasant to work with. I had made an appointment, but even though he could not find any record of it, he was able to work me in.
Super friendly and welcoming. Very attentive listener and is a great client facing associate.
Excellent Customer Service!!
John always has my back and makes sure my vehicles get fixed correctly and in a timely manner. Couldn't ask for much more.
Always helpful with any questions or concerns
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social