Jerrad Adams checked us in & out! He has the greatest smile, was so friendly, and helpful. We wish every company was lucky enough to have that kind of person representing their company. Pleasant to work with and good eye contact!
I was very satisfied with Scott and the entire service team. Scott was very attentive and helpful. He looked up service that was not previously performed. He called, recommended and performed the outstanding services.
I had a new battery installed in my car and needed the red light on the dash turned off. Thanks for helping me !
Friendly, helpful with info about car care plans, explained oil change due dates versus mileage. Car was serviced before promised. Thanks!
Jeremy Danner did an amazing job with customer service
Jerrad is always awesome — helpful, personable, and a good communicator.
Derek addressed and took care of my issue and concerns. Much appreciated!
Jerrad was super kind and patient. I didn't feel rushed and loved how he explained all my car issues
Good speedy and automated service. Thanks!
You have very friendly and helpful service people.
Your staff was very nice and helpful. Great waiting area.
I am happy to keep my Highlander in top running condition
After 3.5 hours , please turn off that TV with the ads, don't want to watch that. Also the guest wifi doesn't work please fix
Always a great experience keep up the great work
Derek was respectful, professional, and attentive.
I asked for the tires to be rotated prior to checking the alignment but that was not done!
My 2017 Sienna did come in fully functioning with a dead battery on 12/22/25. Upon my getting the vehicle back today, 12/23/25, everything appeared back to normal after the battery replacement. The day prior, I had a headlight go out and the two low beam headlights were replaced on this vehicle. After night driving today, both low beam headlights have been blown. I would very much appreciate your shop making this right by replacing both low beam headlights. I have had very good luck with the Service department at Evans up until recently. Not sure what has changed, but I would appreciate your consideration.
Thanks,
Steve
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