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Real Reviews From Verified Customers

Service Center Review Summary

5 star 906 reviews 64%
4 star 267 reviews 19%
3 star 29 reviews 2%
2 star 114 reviews 8%
1 star 106 reviews 7%
Review Us
Steve F.
4 out of 5
1/10/2025
As usual I am always 100% satisfied with Roberts Toyota. Came in at 1 PM on Jan 9th for a brake pad replacement and was told that it would be a 2 hr job. I was texted at 2:50 that it was finished. 10 minutes early!!! Thanks Roberts!!
Anna S.
5 out of 5
1/10/2025
Was very pleased, thank u
Tom H.
4 out of 5
1/10/2025
Larry treats me like family. I totally trust him to keep my terrific 15 year old truck running perfectly. You are fortunate to have him on your team! Tom H
Joy M.
5 out of 5
1/10/2025
N/A
Terry K.
4 out of 5
1/10/2025
All went well today.
Dudley D.
4 out of 5
1/10/2025
Michael was very good and professional ! Another callout to Erin, who loaned me a car, why I could work today in town ! Very Awesome Team at Roberts Toyota !
Matthew B.
2 out of 5
1/10/2025
Came in for a regular service. The wait was over 2 and a half hours. That seems a bit much. Also, I asked that the truck be programmed so when I open the driver side door that all of the doors unlock. I was told that was done. But it does not work. I don’t come back in because I’d been there so long already.
Cathey M.
4 out of 5
1/10/2025
I will give an excellent review. Great bunch of folks. I was very happy .
Elizabeth D.
5 out of 5
1/9/2025
Thank you
Dennis B.
5 out of 5
1/9/2025
He was awesome!
Lee A.
5 out of 5
1/9/2025
He was polite, professional, and very kind getting my service handled quickly and professionally. Great experience.
Maurice C.
5 out of 5
1/9/2025
Exceptional performance by the staff there
Dennis L.
2 out of 5
1/9/2025
Not all of this was Patrick’s fault, but my appointment was at 10 AM. No one looked at my car until 11 AM. Then the diagnostic to determine why my radio was not playing was not completed until a total of 3.5 hours after I initially arrived. I was not told sorry for the delay. I often had to get up and see Patrick to find out what the delay was. Patrick said there was a huge amount of cars being repaired. So that is why I say all of this was not Patrick’s fault. However, as a customer, I did not get the best service from Roberts Toyota today.
Elaine T.
2 out of 5
1/8/2025
I will be glad to discuss this if you like. Wayne Tabor- ****-****-xxxx
Schain I.
5 out of 5
1/8/2025
Great experience. Larry and team were great. Will continue to bring my vehicles to the team.
Debora P.
5 out of 5
1/8/2025
Mr. Hughes explained the services very well and was courteous. Thank you for completing the job in a timely manner.
Laura A.
1 out of 5
1/8/2025
I won’t be back there
Scott B.
4 out of 5
1/8/2025
Keren is AWESOME!
Walter M.
4 out of 5
1/8/2025
The job was well done, but a two wait for an oil change and tire rotation when you have an appointment is a little long.
W W.
5 out of 5
1/8/2025
Always great service at Robert’s!!!

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