Alejo was amazing. Kept me updated on the progress of the service performed on my car, and really helped me by overseeing things to make sure i could get out on time and get to an important meeting. Great guy, great work done
Alejo is super professional
Danecia is a wonderful woman and very helpful. There’s a beautiful smile in her face and is there to help you on whatever your needs are. She knows her job and does it well. I wish we could clone her. I hope she is the person that takes care of me next time I come in for service.
Alejo is always professional and prompt when communicating with updates on my vehicle during my service visits
I’m not interested in receiving a callback, I just feel services could’ve been provided in a more timely manner and with better communication. There were price variations from what was mentioned at the time the schedule was made to the quote provided in the diagnostic check. Although I understood this was going to potentially take a few days, the car was dropped off Monday and I did not receive an update until Thursday. After declining the services as they weren’t covered by the warranty I did not receive a call back Saturday and went to the dealership Monday as I called 4 times throughout the morning and afternoon and could not get through.
Always a great experience with Danica. I was well taken care of. And received excellent support and customer service. Thank you Danica. Appreciate all that you do.
Paul T
Ali provides superb service. He always delivers great service and explains what needs to be done.
Bill was true professional, very informative and showed respect for our time
I absolutely greatly appreciate Bill, He is an outstanding person, so understanding and is always so true and honest when it come to asking questions on services needed for my vehicle. Great customer service, I would recommend him to anyone that I know that has a lexus.
Excellent service like always
Thank you????
Ali is always beyond on customer service
Ali treated me in excellent way he was kind & willing to satisfy me
I was ver impressed $ satisfied
Heis very kind with has fully knowledge
About the car. I thank you to Bill.
I am considering another Lexus in strong part due to the excellent service I get from Ali.
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