Randy Waites is an excellent employee. My 4Runner was slightly damaged when I brought it in for service. I was very upset with the damage. Probably a little too much. Please tell Randy I apologize for overreacting. Randy was very professional and handled the situation to my satisfaction. I will definitely continue to use Findlay Toyota for my service needs. Thank you, Glenn D
I was not notified when my Rav4 was ready to pickup
I was quoted for 8.75 hours of work, but they only did 5. I was charged for the 8.75 quoted, not the actual time it took. I didn’t realize until I left, but they should have changed it for me reflecting honest business practices. Now I have to figure out how to get a refund and complain that I don’t want to do or spend my time on because it makes everyone feel crappy. Honesty, the guys talking while I was checking out were sort of disrespectful too. Hallie was nice and I don’t know whose in charge of the prices, but there wasn’t anything wrong with my car when I brought it in for an oil change a few weeks ago, and even after they said they fixed it today it still isn’t running smooth.
Hallie Hepler is the best person I've worked with at Findlay. By far.
James was great, thank you!
Great job. Professional service.
Very pleased with everything. Thank you!
Back tracking on comments and noticing things that should have been taken care of the first visit.
Thank you for your service.
Celia is so friendly and kind!
Celia was very courteous and professional. Im happy to see her at Findlay Toyota!
I was very disappointed that the one in charge of my truck being serviced lied to me. I drive a Toyota SR5 without 4WD capabilities and on my service report they stated I needed my 4WD serviced. Upon asking her why this was on my report despite my truck not having 4WD capabilities, she lied to me and gave me some bs about fluids. If you’re gunna lie, at least make it a lie that can’t be disproven with a simple google search. Needless to say I will be going elsewhere for my services in the future.
Great service! I thought that this was very helpful and the associate, Hallie, assisted me in indeed the service duties that was applied to my vehicle very well.
I will complete the survey
I’m waiting on a call back from James. I showed him an issue with my oil. He hasn’t answered my message.
Happy with the quick service
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social