Hallie was super helpful on an unexpected repair. She helped us file a warranty claim, get a rental car and then get our Highlander back on the road. Thank you, Hallie!
I've been working with **** for the last few years and he always answers my questions and gets my vehicle on the schedule promptly. I do not worry once I check-in my vehicle with ****.
Key didn’t work. No one checked it prior to pick up. Jimmy was fantastic. Friendly, kind, knowledgeable and professional.
Hallie does her job very well.
I feel completely confident every time working with ****.
Although the service department could not fix the issue nor could they diagnose it, John’s follow up call and text directed me to someone who could correct the issue
Michael was an excellent advisor and looked into every factor regarding the repairs that were needed. He kept me informed and went above and beyond to make sure the service was accurate. He is a great asset to have on your team.
James was very helpful and informative on the process of service. Thank you.
Always trying to up sale me every time I get service,two services ago they told me I needed a new belt well I still have the original belt on my vehicle nothing wrong with it on this vehicle inspection..REALLY
Hallie is very good.
Polite, timely, thorough.
Always a pleasure to take my business to Findlay's service department. Jimmy was professional and friendly. I appreciate the shuttle service as well. It helped make my life easier.
Thank you for your prompt and professional service
John is a lovely young man! So thoughtful, thorough, professional, and caring! I will always ask for him from now on!!
Friendly staff and the job was done in a reasonable time.
Very knowledgeable; followed thru on answering questions and things she promised to do.
Send to my email address please.
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