John was respectful and went over everything with me, providing good advice.
Hallie has been the best service tech I have ever dealt with by far. Given the circumstances of my situation, she went above and beyond to help me and keep me informed throughout the two month process she constantly gave me updates, answered all questions and went out of her way to make sure that I was being taken care of. She is the epitome of customer service
Everyone was courteous and professional. The work was completed as promised and the charges were explained and billed as quoted. Thank you.
Zachary was kind, explained the process and set up expectations for completion which were met.
I enjoyed working with him
Zach was friendly, prompt and communicative. Well done
Always a pleasure having my car serviced by Toyota
Excellent service, on time, kindly and over all 5 stars
Service was honest and honor my 15% veterans discount without no issues.. great customer service
If I have to answer the manufacturer’s survey then I may scream. But I’ll do it this once for you. Very tired of surveys.
Completely satisfied. Halley was great. Will return for future services.
Your place is amazing esp compared to Hatch Toyota where I just moved from!! As a science teacher for 36 years, I had 6 cougar paws on back panel of Renzi so I could easily find my parking place in big big lots. The black SUVs of all so much Like, I have tried to enter many that cars that weren’t mine. The car wash was appreciated, but I lost 5 magnate paws that I thought were permanent. As a science teacher, I have to MARK my car lane #, or position!!!!! Great coffee, snacks, & young Josh at check in should get tips - raise!!!! I always give tips for great work & experiences!!! Sorry I write “books “. Another teacher trait. Great experience & maintenance!!!!!
Service was great but a srvoce center in kingman, az ( where i live ) would also be great
Excellent customer service. Thank you.
I feel like everything went smoothly. Everyone I talked with was very friendly
I came in without an appointment , however Micheal took good care of me and gave me an exact time for completion.
Clear on what the process was and offered insight on the maintenance package. James was very pleasant and helpful. Clean and comfortable waiting area.
A smooth and easy process.
Thanks
For the service team. Thank you once again for your help! Have a good day.
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