Juan was great at his job and a pleasure to chat with.
Juan had excellent customer service that made me feel comfortable with the care of my car.
Austin goes above standard to make your taken care of great experience with him every time.120%
Nestor and the team took very good care of me. He understood I had to keep working and loaned me a car for the morning until they could finish mine. I appreciate all their kindness.
Well done, we are very satisfied with our new vehicle.
Nestor was polite and courteous.
Understanding that I travel from the Sri-Cities to Walla Walla for service, Nestor kept careful track of the work progress and the work was finished ahead of estimated time.
Justin bent over backwards to fit me into the schedule. I also appreciated his effort to explain to me what needed to be done to my vehicle.
Had difficult time using your schedule an appointment on line.
Tried it didn’t take. Very frustrating!
Very courteous and friendly. Very satisfied with the service.
Everyone I came in contact with was extremely friendly and very professional.
Very efficient job! Thank you!
Service was recommended that I had completed last year. Had I not paid attention, I could have authorized $400 worth of work that was not needed yet. Service team manager was very good with handling the situation and advised they would use this as a training opportunity for newer technician who missed reading the history. I had a coupon but the discounted rate did not show up on the payment link so I was not able to pay using the link before picking up the vehicle.
Great experience. Everyone is very polite and helpful.
Austin was incredible. In addition to his conversations with me, I listened to him interacting with other customers by phone and in person. Every interaction was fabulous! He was upbeat, thorough, pleasant in every way. The information he provided was complete and easy to understand. He could teach classes on excellent customer service!!!
It was easy to drop off and pickup. Austin was especially helpful.
Really appreciate what you did. Of course will be back again. Thanks so much you were great.
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