Great service from scheduling, to documentation to the work completed! Thank you!!!
Very efficient & great customer service, thank you!
Always had good service. Lot of trouble with mice this year. After rodent repellent, less than week, still had mice. Redid repellent, hopefully will help this time.
Everyone in the Service Dept was very professional. Explained the multi point inspection and that it would cover everything needed. I much prefer bringing my Mercedes to the service department over taking it to the Mercedes dealership in Kennewick, WA. The service department rocks! Thank you, Serena
Nester always takes excellent care of my needs. He answers my questions and gives me advice about how best to care for my vehicle and keep me safe. He is the best!!!
I came early and they got me right in. They are always very helpful and professional. I enjoy going to the shop.
It was a big help to have the loaner today.
Suggestion, bring back the complimentary car washes, that was a great perk.
Walla walla Toyota has great customer service
Truck drives really nice now!
Thank you :-)
My inspection and tire was done quickly and professionally and the charges were exactly as quoted.
The whole staff was amazing with the exception of Cory. He may be a new employee but if not he definitely needs to job shadow others in your service department. He is cold and abrasive, generally just a negative energy with my interaction, as well as my daughter. I thought maybe it was me, but my daughter had the same feeling with her car service drop off and pick up. I am chalking this up to an isolated incident but I hope it was just an off day for him. I know several of the employees at this dealership and I know they strive for great service!
Juan was polite and helpful. I always have a great experience at Toyota of Walla Walla!
Thank you for your excellent service.
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