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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1392 reviews 63%
4 star 447 reviews 20%
3 star 57 reviews 3%
2 star 148 reviews 7%
1 star 170 reviews 8%
Review Us
Tina S.
1 out of 5
1/17/2025
I wait for 2 1/2 hrs. I thought was going to be 1 hr.
Kathleen P.
5 out of 5
1/17/2025
Always great service!
Vanessa B.
5 out of 5
1/17/2025
Great service and very easy to make an appointment
Rhoda B.
5 out of 5
1/17/2025
Service as expected. Thank you.
Ralph S.
4 out of 5
1/17/2025
O K
Roberta S.
5 out of 5
1/16/2025
It was done in a timely manner, and the staff was friendly.
Jim R.
5 out of 5
1/16/2025
Great job got me out quickly thanks
Joel O.
4 out of 5
1/16/2025
Service was on time and couteous
Vincent S.
1 out of 5
1/16/2025
No One told me that the rear hatch had not been fixed and under warranty parts were ordered. When I tried to open the hatch the next day I realized it had not been fixed. However after reading the report I was given it was listed on the report It would have been nice if a technician would have advised me of that when they told me the car was ready to go!!!!
Lilly N.
5 out of 5
1/15/2025
Mr. Scott A. Meade is always very professional, kind, and helpful in answering any questions I would have in regard to my cars. He is one of the reasons I have chosen Brewer Toyoto to go to. Also the mechanics are excellent!! Brewer Toyoto is fortunate to have them, for sure! Thank you, Lilli Nieland
Julie O.
5 out of 5
1/15/2025
James is patient, helpful and a good listener.
Bill W.
5 out of 5
1/15/2025
Very nice job and very professional. Thank you
Janis Y.
4 out of 5
1/15/2025
my service advisor was great. I came in for an inspection and I mentioned that I didn’t know how to change my clock so before I left, she made sure that someone showed me how to do that. She went above and beyond she is an asset to your dealership.
Jolinda B.
5 out of 5
1/15/2025
Excellent customer service!
Phillip L.
5 out of 5
1/15/2025
James was great. Thanks
Suzanne S.
4 out of 5
1/15/2025
He was a very nice gentleman. He was very helpful also. I couldn't find my car and he came out to find it for me. He also wanted to clean my car off. I told him thank you but I got it. He is a great employee!!
Bonnie M.
4 out of 5
1/15/2025
We thank you for taking care of our car and transportation to and from so that we didn't have to make arrangements with 2 vehicles. We Love our experience with Brewer every time.
Lowery B.
2 out of 5
1/15/2025
I got my vehicle 1 1/2 hours after my appointment time of 1:30 PM. James did a good job but to have an appointment and not get prompt completion of two simple tasks was disappointing.
Colleen T.
5 out of 5
1/14/2025
I was very pleased with my service appointment. Scott was very pleasant and helpful
Michelle P.
5 out of 5
1/14/2025
Brittney Blatz was friendly and knowledgeable. I would recommend service department to anyone !

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