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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1392 reviews 63%
4 star 447 reviews 20%
3 star 57 reviews 3%
2 star 148 reviews 7%
1 star 170 reviews 8%
Review Us
Julie O.
5 out of 5
1/9/2025
James was courteous, listened to my questions and answered them.
Nathan I.
5 out of 5
1/8/2025
Thanks for getting me in so quickly! Great service!
Kim C.
5 out of 5
1/8/2025
Christian followed up a few times was helpful with updates on my warranty repair. Great service
Daniel Z.
5 out of 5
1/8/2025
Very Satisfied with service representative and the service man and the service completed.
Diana B.
5 out of 5
1/8/2025
Everyone was very nice and courteous
Bernadette B.
4 out of 5
1/8/2025
They were very nice to me and don’t rip you off I thank you for that ????
Teresa B.
5 out of 5
1/8/2025
I have dealt with Scott in the past and he has always been very helpful
Benita C.
4 out of 5
1/7/2025
Thanks to Scott and the rest of the team for servicing my 2020 RAV4 on the 5th anniversary of its purchase. I also got to talk to Marty, my sales agent. He's fabulous.
Kenneth R.
4 out of 5
1/7/2025
Christian made this super simple! Much appreciated.
Julie R.
5 out of 5
1/5/2025
The guys were great. Got me in and out pretty quickly!
Martin D.
5 out of 5
1/5/2025
Great job
Bhaskar N.
4 out of 5
1/5/2025
S
Alan B.
1 out of 5
1/4/2025
Made an appointment weeks in advance and still when I was there I had to wait over three hours before I was finished bad organization bye
Meredith P.
5 out of 5
1/4/2025
Appreciate the quick turnaround on my repairs. James was also able to save me almost $200 off the estimated cost.
Richard R.
4 out of 5
1/4/2025
James the service rep was great. Very professional and thorough. He and his manager went above and beyond to navigate the warranty situation and provide me with a loaner. Given the holiday and this unplanned issue to our car the shop turned it around quickly and the mechanic also found coolant leak which was unrelated. A great find ! You are fortunate to have James on your team !!
Domenic P.
5 out of 5
1/4/2025
Scott Meade is extremely professional and knowledgeable person to deal with you directly. He takes care of all your needs every time I visit Toyota for service
John R.
2 out of 5
1/4/2025
Entirely too long a wait…close to 3 hours . Brittney service was professional and I understand that the department was short staffed with call offs. Once I approved the sensor replacement, the vehicle was ready in 20 minutes. However, Ithe technician replaced the original chrome stem cap with a standard cheap black plastic, which then had to retrieve and replaced. All four tires inflation were never checked, had they been , the tech would have noticed 3 of the 4 had a PSI of 36 and the 4th that had the sensor replaced was at 35. I set all the 4 tires at the correct PSI when I returned home. Somewhat disappointing, as I have always received outstanding service of my vehicle. Maybe just a bad day all around.
Matt L.
5 out of 5
1/4/2025
Excellent job!
Jeffrey Y.
5 out of 5
1/4/2025
Excellent service. Always kept me informed about my service being completed.
ANTHONY G.
3 out of 5
1/4/2025
I have personally told a manager at the dealership how absolutely pleased I have been with EVERYONE from sales to check in to service. Truly, I have not had anyone at the dealership not taken the time to assist me on every occasion that I have been there. A 100% rating everytime! ANTHONY G

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