Service advisor was very courteous and provided service on a timely basis he’s definitely an asset to your service department and company
Jesse is courteous and helpful! Very knowledgeable! Pays attention to detail !
Ramiro is great, which is why I keep coming back. Brought my car in and was in and out very quickly. Great service department! Thank you!!
Treated me very well. No complaints
Great experience. Service provider explained services. Service was complete in a timely manner. Very pleased
My service was fine. However, I was sent a text about services I assume they were recommending, that totalled $711. There was really no explaination except it stated that it was at the “customers request”, which I did not. When I called, I was told that they were just recommended but no explanation given again and when I ask why it said “ customer requested” I was told “ I don’t know why it would say that.” When I returned to pick up my vehicle, I wouldn’t say that the girl was rude but she wasn’t friendly, about the same as she was on the phone. and I never saw or spoke to the tech so I really can’t say how he was.
I have come since I moved to Asheboro, about 5 yrs ago, and my son and mother each also purchased a vehicle from Asheboro Honda and I will say that something just seems different than it has in the past. Customer service didn’t seen to be as important as before. But I do understand that everyone has a bad day so I’ll be back. Thank you!
Always friendly and very helpful. Answers questions so I can understand.
Price when I told the lady it was the starter.
Then when she today wouldn't pass inspection because water in headlight and it was going to cost right at $400 more and another day without my vehicle.
I pray to God that I never have to use Asheboro Honda again.
Staff didn’t seem too friendly and a very cold feeling environment. I had to engage them. I felt like I was inconveniencing them… Maybe smile and welcome customers using the dealership for service. Only had an oil change but left with the same sticker I arrived with on my windshield.
Everyone I spoke with was cordial and professional. I was updated on the repairs that were needed. I appreciate the promptness and courtesy of the people who worked with me.
Everything was satisfactory. The service that was given was great. He was there to answer all my questions. So far everything mechanically done seems to be good. It was a little pricey though. I Did not expect it to be that expensive.
Ramiro provided great service at check in and throughout visit while waiting!
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