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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1723 reviews 63%
4 star 601 reviews 22%
3 star 82 reviews 3%
2 star 147 reviews 5%
1 star 163 reviews 6%
Review Us
Charles W.
5 out of 5
2/8/2025
Service was provided in a timely manner.
Shari B.
1 out of 5
2/8/2025
My car is pulling hard to the left while driving. Seems to need an alignment after tire rotation
Benjamin N.
5 out of 5
2/8/2025
Good work!
Quy L.
5 out of 5
2/8/2025
Everything is good
Melanie A.
4 out of 5
2/8/2025
Elizabeth was professional, kind, and courteous. I had a concern about one of the car doors during my cars routine 15,000 mile appointment and she let the technician know and they got it fix. I return to Baxter Toyota despite having another dealership closer to my home because the customer service is top notch. Thank you
Anne P.
4 out of 5
2/8/2025
I appreciate his attentiveness to what additional services I needed fixed today & offering a courtesy ride since my car was going to be there most of the day. :)
Sergio M.
5 out of 5
2/8/2025
Thank you!
Nancy T.
5 out of 5
2/7/2025
I worked with Nate. He answered my questions and kept me informed.
Nicole K.
5 out of 5
2/7/2025
The job took less time than I had expected! I’m always satisfied with your service!
Michael G.
2 out of 5
2/7/2025
overall the service was done okay. one thing, the report of inspection results and recommendations said i need to change the belt. they person said the employee doing the inspection said it was cracked. i said it was replaced 2 months ago. i asked for a picture of the cracking belt. he said after talking to him again it was fine. i’m glad i didn’t pay to replace it. just seems a little weird…
Elaine N.
5 out of 5
2/7/2025
All went well
David E.
3 out of 5
2/7/2025
I still do not understand the process for getting my vehicle listed as personal and no longer a fleet vehicle. Charging me $200 for this and keeping my vehicle for a week is ridiculous! This should be an automatic process when I purchase the vehicle.
Shane S.
3 out of 5
2/6/2025
I would like a follow up in my window shade. The service was great today. A previous dealership was able to het the parts. Please let me know how to proceed. Thanks again.
John M.
5 out of 5
2/6/2025
In and out in an hour. Professional service.
Ashley H.
5 out of 5
2/6/2025
Today was my first time visiting this location for car repairs. Recently switched cars to Toyota and I have great things to say about the car and staff. Everyday I’m grateful for the decision and trusting Toyota on the road. See you soon. Thanks
David M.
5 out of 5
2/6/2025
Your service was great
Teddy F.
4 out of 5
2/6/2025
I couldn’t make it work at the Lincoln dealership. You took care of my every need. Thanks so much
Jacob C.
5 out of 5
2/6/2025
They were extremely helpful and kind.
Justin G.
5 out of 5
2/6/2025
Everything was great.
Jim F.
4 out of 5
2/5/2025
He did an excellent job. Took hardly a time to add my 2nd key FOB.

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