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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1714 reviews 63%
4 star 597 reviews 22%
3 star 80 reviews 3%
2 star 147 reviews 5%
1 star 162 reviews 6%
Review Us
Martin C.
4 out of 5
2/22/2025
Nate was very friendly, kind, and understanding. He was very eager to answer my questions thoroughly and explain more fully the options about leaving our car there overnight. He was apologetic that the needed part was not in stock. Nate called the courtesy shuttle driver and kept me posted about his arrival. Nate provides customers with excellent customer service!
Nancy V.
4 out of 5
2/22/2025
Thanks for working the Highlander in.
Thomas L.
5 out of 5
2/22/2025
Appreciate doing business with you!!!
Kushal S.
5 out of 5
2/22/2025
Good
Lei F.
5 out of 5
2/21/2025
Thank you, Nick!
Jo G.
5 out of 5
2/21/2025
Nate is always very professional, thorough, and pleasant to work with ~ great communication and explanations to my questions.
Mark G.
5 out of 5
2/21/2025
Nate was awesome
Frances W.
5 out of 5
2/21/2025
I’m very impressed with the service I have received. Nick made sure that what is asked for was done. Couldn’t be happier.
Karina W.
3 out of 5
2/20/2025
I am satisfied with the service, but the price was a lot
Rebecca L.
5 out of 5
2/20/2025
Alway happy at Baxter
Sicilia A.
4 out of 5
2/20/2025
LIZ IS AMAZING
William H.
5 out of 5
2/20/2025
Everyone I dealt with at Baxter Toyota today was great. Pleasant experience!
John R.
5 out of 5
2/20/2025
No comments at this time, satisfied with everything. Thank you very much.
MARK M.
4 out of 5
2/20/2025
Jordan has been fantastic with me. I am moving my services on this vehicle over to him for future maintenance. He is really good ! Mark
Stan L.
5 out of 5
2/20/2025
Very pleased and impressed with the service I received.
Skye L.
4 out of 5
2/20/2025
Davis was really friendly and helpful. He got me a loaner car when I wasn’t able to pick it back up after servicing so I could come back later. When my car wasn’t ready to be picked up same day due to a leak, he even arranged for a car swap at my job!
Joseph M.
5 out of 5
2/19/2025
The advisor looked into my warranty for my battery and took care of me. Thank you
Bruce W.
4 out of 5
2/19/2025
I like the waiting room. Texts telling what is going on should include a what is expected of the customer. I didn’t know if I should wait or go to the service desk. I’m handicapped so it matters
Jon B.
2 out of 5
2/19/2025
Frustrated with the bait and switch pricing when using the app to schedule service. Estimated price at check in and actual price at check out were off by over $15 on a simple oil change and tire rotation. Advisor was very nice, but I am sure I am not the first person to bring this up. The two other dealerships in the area do not have this issue when using the app. Selected this dealership due to location and price, but with the additional cost, the benefit to go this direction is diminished.
Brian P.
4 out of 5
2/18/2025
The communication was great, he told me it would take about two hours and car was ready.

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