Bobbie was kind, professional and clearly explained services. She communicated with us prior to work moving forward. She is the best. Our service technicians, Ronnie and Frank, were the best too.
Good and quality service, well done.
Customer service is amazing now! I am very happy with bringing my business to Cocoa Ford. Would dream of going anywhere else
The team that assisted me ( Bobby, the young man that installed the wiper blade ( I’m sorry that I forgot his name and it looked like he knows the gym and Ryan’ your new Service Manager we Professional, has good active listening skills and had great smiles!
That’s what I call Service!!!!!
I rate this experience with 25 Stars!!!!
Service above and beyond!
After my oil change I prefer to have a list showing check marks next to all of the fluid levels and other systems checked by the mechanic. Has Cocoa Ford done away with this report???
He was great gave us update step by step
They failed to reset system check message on dashboard which resulted in me not being aware of gas left in tank After much frustration and research I figured it out myself Only to gimd our I had FOUR miles left before I ran out of gas
I was LIVID
Was charged for oil I didn't use, did not change fuel filters as discussed and as prescribed by ford maintenance schedule.IM NOT HAPPY
Bobbie did a great job handling my truck getting serviced. Very kind and courteous
Bobbie was kind and helpful. Technician/work was poor. I was there 2 hours for a SCHEDULED oil change and tire rotation.
Disappointed once again.
I was extremely satisfied with Bobbie Pope’s handling of my service experience she helped me on January 10th. Bobbie was professional, knowledgeable and very helpful.
Bobbie did a great job and kept me informed.
Thank you for your great service.
Bobbie Pope was outstanding! She had terrific energy and was very warm, friendly, and kind. She made my visit today a wonderful experience. Thank you.
Ever was good. Bobbie was very nice. It was nice to see some old friends.
Social