Sarah is very good at listening and getting the tasks at hand correct. FYI.. I have been going to Toyota at Colorado Springs for 25 years. Originally owned by Mr Miller. Dan Moran has always been great with my family and was very sad that he left. But he returned and I am aware he is back at Service Manager. When Dan left, I started going to the north Colorado Springs location. They took care of me very well but your location is way closer. Although I do not care to go to the shop, it is good to know that I will be taken care of.
He was very nice and efficient! I’ll be bringing my car back here for service!
Sarah has helped me several times at the dealership and every time, she makes me experience a positive one.
Strather Shaw was very helpful.
Excellent and expedient service
tiptop customer service like always. The customer service is why we keep coming back.
Your service for my Toyota has always been wonderful!
The representative was very informative and helpful.
Thank you.
Dropped car off at 930 and didn’t hear a thing until 5 hours later in which I received an approval quote for over 5,000 dollars through text in reference to an oil issue that we haven’t noticed. No explanation, and questions in reference to the issue at hand. Maybe this issue needs addressed but at what point does a simple call and explanation of an issue deserve a call or explanation? All that was stated by service rep is “they recommend what they see”. I check oil frequently and we are not noticing a loss of oil or related issue. Does someone have an oil problem with losing oil or is this something that doesn’t involve losing oil? What is the price point for a curtesy call and professional explanation ? We always come to Toyota and will continue but this was a first. No call to me wanted unless there is a better explanation. Thank you.
Everything happened on time.
Sarah Massanou was amazing and kept me updated and has amazing customer service skills. It was a pleasure having her as my service tech.
Kevin is ALWAYS helpful and shares great customer service. He is truly an asset to your dealership. Thank you!
Ashley was very friendly and kind. I look forward to working with her again!
Whole team was great, really happy with repairs Jim kept me updated with what was going on regularly and I appreciated that.
Randy was the best. Very attentive and understanding to our situation. Toyota don't lose a quality employee like Randy.
Ms. Ashley was very helpful and polite.
Great customer service and professional techs , Ms Sarah is the best front desk/ advisor she is really taking care of the customers
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