It was great, in and out efficiently
Appointment took twice as long as I was told it would.
Ian landi is fantastic, and toyota of Colorado Springs is a pleasure to deal with.
Sarah was amazing! Great customer care!
Notified me promptly when service needed, scheduling was easy, polite & knowledgeable staff. They even provided a ride home so I didn’t have to wait at the dealer. No ‘upsells’ and only what was needed was addressed and at a reasonable price. Completely happy.
1st of all, because I made appointment but drop off my car & didn’t stay, I was put into different Q. There is reason I made appointment so I could run other appointments during this time. And expect it be ready when I got back. I dropped off at 7:00 am for 7:15 am & at 10:10 am my car was not ready. Then also when I asked about how much radiator fluid was put in my car. It was stated that they don’t do that. When on my expectation sheet that they top it off.
Then when I came back in was told I needed pay. When I made appointment it was free one. And person who made appointment for me, said she had look in different part of system.
I haven’t had the appointment yet.
Scott was very thorough and even cleaned a little spot that the technician had left to make our car beautiful again.
Scott has helped me for years always provides outstanding service. Thank you Scott!
Ian was very informative and cordial. My commendations to him and his team.
Another job well done ????
Seth and Ian were fantastic
Quick service and good communication.
Excellent customer service.
Nick was awesome from start to finish. We were extremely satisfied!!
Ashley called me “honey” at the end of each sentence. Did not feel professional or respectful and instead felt condescending/overly familiar.
Randy and the team took care of me and did a fantastic job on my late model 4 Runner. Thanks so much, I look forward to working with Toyota of Colorado Springs in the future.
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