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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1596 reviews 58%
4 star 585 reviews 21%
3 star 100 reviews 4%
2 star 244 reviews 9%
1 star 241 reviews 9%
Review Us
Donna L.
5 out of 5
3/9/2025
Very pleased, as always, with the service provided to me for my car. Wonderful customer service - friendly, professional, thorough, .
Tammy W.
2 out of 5
3/9/2025
I didn’t have to wait. They were finished ahead of time. Everything went smoothly. Thanks Toyota.
Andrew R.
5 out of 5
3/9/2025
Charity was awesome and easy to work with.
Natalia H.
5 out of 5
3/9/2025
Mike was professional and efficient. The check in and check out process was very smooth. Thank you, Mike.
Joan W.
4 out of 5
3/8/2025
The cost is the most important price of the satisfaction. Please continue to try and keep maintenance cost’s low.
Paul Z.
5 out of 5
3/8/2025
Efficient service.
Colette P.
4 out of 5
3/8/2025
Frank was great with me. He took the time to explain things to me and was good at making suggestions. Very personable.
Joel P.
5 out of 5
3/8/2025
Michael delivered as did the H team.
Karen W.
4 out of 5
3/8/2025
I was kept informed via text that my car had not yet started the recall due to waiting for one of several techs certified to perform said recall. Even with that notice my car was ready before the estimated time it would take! Top notch customer service!
Charone P.
5 out of 5
3/7/2025
She was very helpful
Amanda A.
5 out of 5
3/7/2025
Thank you.
Delbert G.
4 out of 5
3/7/2025
The service team is top notch and it’s always a great experience, they are professional, courteous and knowledgeable. I wish I could say the same about the sales team but cannot, I have bought my last Toyota from Heritage!!!!!
Tom W.
5 out of 5
3/7/2025
Professional, friendly, knowledgeable.
Gordon O.
5 out of 5
3/7/2025
Thank you for the quick turn around time.
Jonathan B.
5 out of 5
3/6/2025
Very personable and knowledgeable
Ethan H.
5 out of 5
3/6/2025
Admir was great, checked in throughout the day to keep me updated on the progress of my service appointment.
Steven B.
5 out of 5
3/6/2025
Great service.
William S.
5 out of 5
3/6/2025
Michael was fantastic. 10/10
Mark F.
5 out of 5
3/6/2025
Charity’s manager was a true professional and huge help. I’m a first time customer of Heritage Toyota and I will be a continuous customer. This is thanks to Ray’s knowledge, character and professionalism.
Patricia G.
5 out of 5
3/6/2025
Great service. Very polite, respectful and kept me informed on the service for my car.

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