Your service department is excellent
I had dropped off my car for oil change and tire rotation as well as a check of my vents and recall. Car was there for almost 4 hours and sitting out front for pick up. Oil change wasn’t done. Team did bring it back in and completed the service. They then tried to charge me when I have Toyota care plus. They did not charge me but told me that I couldn’t get both an oil change and tire rotation covered under Toyota care plus. I’m pretty sure that is wrong and would like some clarity on that because that’s not at all my understanding.
Super helpful and friendly. This is one of the few places where I look forward to the time when I bring the car in
There is a defect with the paint on my vehicle. It started appearing over the summer but I did not have the time to bring my vehicle in to get it looked at. Now that the weather has become more severe, the bubbling has started to chip. When the car was inspected it was assessed as chips from rocks. I will have to bring my car back again in the summer after washing the vehicle to point out the spots where there are bubbles appearing.
He was very informative and friendly
Scheduling the appointment was challenging but everything with Charity was wonderful. Ample, consistent and helpful communication
I really appreciate being fit into the schedule today. Eldin was helpful and answered my questions. I am psyched to know my truck is all set.
As I said to Eldin, I recomend you folks to anyone we can.
Thank You!
Service was great. Kate the manager also got back with us right away on a question about our car. Many thanks!!
I’m not sure how seriously our request to diagnose a rattle in the steering column was taken, as it was dismissed as glasses rattling in the holder above our heads. It is clearly NOT that, so it felt a bit insulting to have the problem attributed to something it wasn’t. Unfortunately, the hourly rate that is obviously out of Eldin’s control leaves us having to now take the vehicle elsewhere to see if someone else can diagnose the issue. We do thank him for looking at the other issues we requested assistance with.
I enjoyed working with Isis Garden! She made my visit to Heritage Fun and Stress free!
Manny thanks.
Kai answered all of my questions. Was clear and concise about the service I was getting, and made me feel that I was valued as a customer.
I appreciate all the good work you at Heritage do for myself and so many others. Thank you.
Excellent service as always ! Thanks !
I went in for an inspection and it was not done. I was ready to leave and I noticed my inspection sticker read the same.
The service was delayed and did not begin until an hour after the scheduled time.
I'm grateful for Caleb being honest with the the results found on my car .
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social