Thank you for your smooth seamless work. Very easy.
Trans is performing much better and everyone there was great . Hope it stays good - I bought this truck new and enjoy it !
The service department did a fine job they fixed what I brought it in for than some
My only concern now is with GMC and they are addressing that now
Fast and clean repair on airbag.
Grace was friendly, knowledgeable and accommodating. She answered our questions in detail and made us feel that our satisfaction was important to her . She made us feel like important customers.
As I mentioned in early October of this year and again now Terra has been exceptional to work with. She is a credit to your business. The key take away is she listens and you cans see and understand that for her customer satisfaction is the priority. She needs to hear this from your company as she is a an exceptional asset for having return customers.
GM isn’t making the part to fix my truck. I had to trade, and traded with Frank Leta. Grace kept me informed, and got me in contact with GM customer service, who assisted with my trade. Steven Galemore was an excellent salesman.
I was completely satisfied with my service experience. Everyone was very friendly and professional.
Service is always good at Frank Leta!
I told the girl at check in that my door handle was broken and that I wanted to know how much it would be to get it fixed. She still charged me the diagnostic fee to confirm the handle was broken. You guys have photos/videos from other times I’ve brought my car in without the handle on. I knew it was broken and think it’s crazy that I was charged just to be told that when all I wanted to know was how much it would be to replace it.
Thank you for fixing the squealing noise I heard from my tires. So far so good!
I was completely satisfied with Grace, she was so nice and friendly and so helpful. A good service employee
Awesome experience great customer service very helpful and knowledgeable
Service department employees were very good and helpful
Grace was great, she was quick and kind!
Grace is amazing friendly and she was very helpful in the knowledge of our vehicle and kept us informed on any updates and the completion of our vehicle.
Thank you for your service Grace,
Retired U.S Army, Michael P
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