Did a great job just a little frustrated how long it took to get it fixed.
The service people were very courteous and friendly. They answered our question and if they couldn't they looked it up. Thanks for a great job!!
Appreciate the good communication as to the status of my repair, and the fact that I received a courtesy ride back to my home and the delivery to my home of the vehicle once repaired.
Terra was helpful whenever I called about my vehicle making time for me and making me feel confident in my repairs. Thanks Terra
I called & got my appointment, the nice person brought me home, and 5 minutes after I got home, they called and told me my Yukon was ready to be picked up! If I didn’t need the update, why didn’t they tell me instead of making me an appointment! They weren’t supposed to do the update till the next day, she told me they had no openings for today! Please feel free to call me, I would be very happy to talk to u! ****-****-xxxx
The only issue is when I call I cannot talk to a person at the store where I do business. Instead I talk to a call service, or receive a pre-recorded message. I don't like that. You can afford to employ a receptionist to take calls at each store.
Everyone was very professional
Prompt, courteous, extremely efficient. Great communication prior to and after service!
Good job on service. Still no car wash and it is coming up on 2 years since I was promised a car wash
Very pleased with your service.
It has been an ongoing problem, hopefully to be rectified at some point.
Just wondering about appraisal. Not ready to trade.
I also dropped my 2023 gmc off to take care of a recall on super cruise. Drive it today and now it definitely has problems. I don’t know that I can afford to bring it back to you. I am very unhappy.
I appreciated the attention to detail while serving my vehicle. Everyone is friendly at Frank Leta and you are treated like family! My vehicle was returned to me clean and no sign of anyone even being in my seat.
Thank you for the prompt and thorough service.
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